Summary
About the Role
Key Responsibility
Your responsibilities include but are not limited to:
• Requirements gathering for design, development and deployment of a platform or product ensuring adequate resiliency and produce high-quality solution in accordance with the PMO roadmap and project timelines
• Execution of process engineering and operational improvement initiatives, automation, efficiency for platforms/products
• Provide input into product selection and standards, design, and certification
• Adheres to firm’s PMO, Agile Transformation and ITIL methodologies experience with multi-geography, multi-tier service design and management
• Maintain effective and consistent communication with teammates, peers, and the leadership team
• Provides operational readiness activities aligned to Microsoft Teams and potentially supporting services such as SharePoint Online for Business and act as Subject Matter Expert on Teams support and operational ownership
• Identifies where concerns may exist in the ability to deliver services, and provides appropriate support and perform targeted communication or training to ensure operations staff are ready to support
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Commitment to Diversity & Inclusion: :
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve
Essential Requirements:
• Capability to help client’s structure, plan, estimate, deliver, deploy, and operate the Teams services, cloud connectivity, and network infrastructures supporting an enterprise architecture.
• Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or calling out issues using advanced oral and written English communication skills.
• Strong verbal and written skills including strong cross-cultural communication and draft effective communications ability to work with people in a variety of cultures, countries, and time zones
•Knowledge on MS Project Online – Implementation, Maintenance and know how of Project Management
• Deep knowledge and Experience with handling MS Teams design and knowledge in developing custom apps over MS Teams
• Served as the lead Engineer for Office 365 Platform services in SharePoint Online, Teams for PMO Services
• Platform Expertise using Microsoft Graph, Power Apps, Flow and O365 Groups and build technical artifacts for Engineering and operational teams
• Good understanding of the technical aspects of the product(s) and 8 to 12 years of proven experience on mentioned technologies
Desirable requirements:
• Excellence in soft skills to effectively work with diverse set of senior stakeholders in the organization.
• Previous work experience in areas of Change Management, Project and Program Management.
Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture.
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
