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About the Role
Key Responsibilities:
- Lead elicitation, documentation, and management of business requirements.
- Facilitate workshops, interviews, and process deep dives.
- Translate needs into user stories, functional specs, acceptance criteria.
- Evaluate vendor proposals for alignment, feasibility, and compliance.
- Collaborate with vendors on design, refinement, and sprints.
- Support backlog prioritization and roadmap planning.
- Coordinate UAT, defect resolution, and deployment readiness.
- Identify improvement opportunities and process harmonization.
- Ensure compliance with GxP, validation, and documentation standards.
Key Skills & Experience
- 7–10+ years of Business Analysis in Pharma/Life Sciences.
- Strong knowledge of Clinical Ops, CTMS, eTMF, SSU, Site Connect.
- Experience with Veeva Vault Clinical Suite preferred.
- Strong analytical, communication, and stakeholder engagement skills.
- Familiar with Agile, DevOps, integration patterns, and PLM.
- Understanding of validation, GxP, and audit requirements.
Deliverables
- Requirements & user stories
- Process flows & functional specs
- UAT scripts & execution reports
- Release/change documentation
- RCA reports & improvement proposals
Success Metrics
- Quality of requirements
- On-time delivery
- User satisfaction & adoption
- Reduction of defects & rework
- Improved process efficiency
Why Novartis:
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
