REQ-10085573
Ago 13, 2026
Malaysia

Summary

Sales Representative – Immunology
Location : Selangor

Are you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth—always with integrity and in line with industry standards.

About the Role

Major accountabilities: 

  • Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.
  • Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.
  • Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
  • Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.
  • Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.
  • Support local events, promotional activities, and product launches where required.
  • Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.

Requirements:

  • Pharmaceutical sales experience with a record of delivering results.
  • Experience engaging customers in the private healthcare sector; dermatology experience is preferred.
  • Product launch experience is an advantage.
  • Strong customer engagement, communication, territory planning, and relationship-building skills.
  • Confidence using digital engagement platforms and CRM tools.
  • Ability and willingness to travel within the assigned territory.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

International
Sales
Malaysia
Selangor
Melaka, Malaysia
I saldi
Full time
Regular (Sales)
No
Two colleagues engaged in a discussion while reviewing content on a tablet
REQ-10085573

Sales Representative - Immunology

Apply to Job