Lead, Medical Governance & Content Review

1. Strengthen the China Medical Governance

• Serve as the country Medical Governance point of contact / Medical Governance Center of Excellence, providing governance leadership and subject-matter expertise across Medical Affairs activities.
• Timely communicate GMA governance standards, frameworks and requirements into fit-for-purpose China implementation.
• Establish and continuously improve a harmonized and sustainable Medical Governance framework with clear roles, accountabilities, processes, controls and escalation mechanisms.
• Act as a trusted risk expert and strategic enabler for Medical teams, supporting activity owners in identifying risks and opportunities early and engaging relevant partners to enable informed decisions.
• Provide governance consultation for high-risk, novel or complex Medical activities and help teams determine appropriate risk mitigation and controls.
• Ensure Medical governance supports business objectives with appropriate quality and compliance rather than creating unnecessary operational complexity.

2. Lead and shadow Medical Content Review & Quality Oversight

• Lead and shadow the China Medical Contents review operation across therapeutic areas and relevant external-facing Medical/scientific Contents.
• Establish a risk-based, efficient and scalable review model, including review standards, workflows, role clarity, service levels, escalation criteria and quality indicators.
• Lead the dedicated contents review team and ensure effective workload and capacity management across the portfolio.
• Drive consistency of review decisions and reviewer quality through calibration, guidance, knowledge sharing and case-based learning.
• Establish quality assurance mechanisms including risk-based sample checks, quality trending and targeted remediation.
• Partner with relevant global functions to continuously evolve content-review processes, standards and systems.
• Identify opportunities for technology and AI-enabled workflow improvement while maintaining appropriate human medical judgment, governance and accountability.

3. Risk Management, Monitoring & Governance Oversight

• Lead Medical activity risk identification, assessment, mitigation and monitoring in partnership with activity owners and relevant functions.
• Regular monitor Governance or Quality dashboard/system’s KPIs, KQIs translate monitoring data into actionable insights, and proactively identify emerging quality or compliance risks.
• Lead/facilitate medical health checks, governance monitoring and risk-based oversight activities.
• Lead or coordinate Medical self-assessments(SA) and support follow-up of findings and corrective/preventive actions where appropriate by implement the SA strategy form GMA .  
• Support cross function (e.g. ERC) to identify, triage, escalation or resolution of the finding or related observation.
• Provide Medical quality and risk updates to relevant country governance/leadership forums, including appropriate insights, risk trends and mitigation plans.
• Ensure appropriate documentation and traceability to support inspection/audit readiness.

4. Issue Management & Escalation

• Support cross function (e.g. ERC) to identify, triage, escalation or resolution of the finding or related observation.
• Partner with Medical leadership and cross-functional governance bodies on complex or high-risk issues.
• Ensure appropriate escalation of issues that cannot be resolved through business-as-usual processes, consistent with the GMA pathway whereby issues may progress from local teams  to global Medical Governance through the designated escalation mechanism
• Drive root-cause understanding, corrective actions and organizational learning from Content quality or governance issues.

5. Cross-functional & Global Partnership

Build strong working relationships with:

• China Medical therapeutic-area teams
• GMA Medical Governance / Medical Excellence, Operations & Governance
• Quality
• Ethics, Risk & Compliance
• Legal
• Patient Safety
• Regulatory Affairs
• Scientific Communications / Medical Information

6. Operational Excellence & Capability Building

• Implement governance and Contents-review processes while strengthening quality, risk management and accountability.
• Act as a function SOP manager and Medical SME to ensure the medical owned SOP/WP is properly maintained as Quality requirement
• Develop governance and Contents-review training, onboarding and continuous capability-building programs.
• Build a strong community of Medical reviewers across therapeutic areas.
• Use review data and risk insights to identify recurring issues and systematically address upstream root causes.
• Drive continuous improvement through simplification, transparency and faster decision-making, consistent with the success factors defined by the GMA governance model.
• Partner with technology and AI teams to improve review workflow, knowledge access, quality monitoring and reviewer productivity where appropriate.