US Customer Engagement Curriculum Development & Learning Manager

Major accountabilities:

• Support in the design and development of an adaptive/personalized curriculum to guide learners based on their current level of knowledge and skills.
• Help identify and provide enhancements to overall curriculum design effectiveness and efficiencies, such as shortening completion times for new hire training.
• Partner with internal stakeholders such as Product and Skills Training Leads to provide recommendations and drive cross functional execution and delivery of curriculum for all phases of new hire training.
• Coordinate and conduct needs assessment to identify learning gaps and determine curriculum development needs or enhancements to existing programs
• Collaborate with subject matter experts and key internal stakeholders to ensure accuracy, relevance, and effectiveness of learning content.
• Collaborate with CE training functions, Commercial Operations, IT, and global CLO to design, integrate, and roll out new learning technology in a logical and user-friendly manner to field teams.
• Partner with Associate Director, Curriculum Development and Learning to adapting curriculum to different learning styles and skillsets by applying adult learning principles and techniques.
• Support in the development of customized Learning Paths to upskill individuals requiring additional training to help them progress within current role responsibilities. 
• Coordinate and operationalize all pre- and post-learning knowledge checks for placement into appropriate training level, to measure progress, and to evaluate effectiveness of training.

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Minimum Requirements

• 5+ years in pharmaceutical, biotech, healthcare industry
• Minimum 2 years experience developing sales training programs in Healthcare / Pharma / related business
• Degree in business, Instructional Design, Education, or related discipline required. MBA or advanced degree in related field a plu
• Basic understanding of instructional design principles and adult learning theories (a plus)
• Demonstrated ability to work independently, manage competing priorities, and maintain a high level of accuracy and attention to detail
• Experience working with diverse stakeholders within a matrixed organization and applying a consultative approach to crystalize learning requirements and deliverables.
• Strong interpersonal skills, with the ability to build relationships and collaborate effectively across functions and geographies
• Excellent communicator both verbally and written when working with key internal stakeholders
• Strong aptitude for working with and learning new technology platforms and demonstrated ability to deliver adaptive learning programs (a plus)
• Proven advanced English proficiency.