General contact

Head Office
Novartis International AG
CH-4002 Basel
Switzerland

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 - 17:00, GMT+1
(Central European Time)

Investors

Novartis International AG
Investor Relations
P.O. Box
CH-4002 Basel
Switzerland

+41 61 324 79 44

Media

Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Setting our standards – the Responsible Procurement policy framework

Novartis is a member of the Pharmaceutical Supply Chain Initiative (PSCI) and supports its Principles for Responsible Supply Chain Management for ethics, labor, health and safety, environment, and related management systems.
These principles are incorporated into the Novartis Supplier Code.

The policy and standards governing how we buy apply to all our potential and existing suppliers, and are set out in two complementary documents – the Novartis Global Procurement Policy and the Novartis Supplier Code.

Both documents reflect the values of the UN Global Compact and the PSCI Principles for Responsible Supply Chain Management.

Global Procurement Policy

The Novartis Global Policy on the Procurement of Goods and Services from Third Party Suppliers ("Global Procurement Policy") sets out our public corporate responsibility commitments as they relate to our suppliers.

Novartis Supplier Code

The Novartis Supplier Code sets out the minimum set of ethical standards we expect all suppliers to uphold.

The ultimate aim for Novartis is for suppliers to meet the expectations set out in our Supplier Code, which is based on international standards, or accepted good practice where no such standards exist. The Code details our expectations in the areas of:

  • Labor Rights
  • Health, Safety and Environment (HSE)
  • Animal Welfare
  • Anti-Bribery and Fair Competition
  • Data Privacy