General contact

Head Office
Novartis International AG
CH-4002 Basel
Switzerland

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 - 17:00, GMT+1
(Central European Time)

Investors

Novartis International AG
Investor Relations
P.O. Box
CH-4002 Basel
Switzerland

+41 61 324 79 44

Media

Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Meeting our standards – a holistic approach

Novartis Responsible Procurement (RP) brings all five areas where we have taken on corporate responsibility commitments in the supply chain under one umbrella. It is built on four key principles:

1. Risk based

RP uses risk assessment to accurately target our efforts to where they are most needed – on high-risk suppliers.

2. Modular

RP covers all 5 areas of ethical risk

  • Labor Rights
  • Health, Safety and Environment (HSE)
  • Animal Welfare
  • Anti-Bribery
  • Data Privacy

3. Integrated

RP is fully integrated with both our day-to-day Procurement operations and our in-house expertise in Labor, HSE, Animal Welfare and Anti-Bribery.

4. Collaborative

RP engages with suppliers to improve their social responsibility and ethical business practices.

Governed by our policy framework, Novartis Responsible Procurement has three core components:

RP practice: the end-to-end process by which we assess ethical risk in suppliers and implement corrective actions

RP projects: individual initiatives targeting underlying or systemic ethical issues among suppliers

RP products targeted initiatives, often in conjunction with expert functions, by which we improve the sustainability of the products we buy