General contact

Head Office
Novartis International AG
CH-4002 Basel
Switzerland

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 - 17:00, GMT+1
(Central European Time)

Investors

Novartis International AG
Investor Relations
P.O. Box
CH-4002 Basel
Switzerland

+41 61 324 79 44

Media

Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Responsible Procurement – working with our suppliers

Responsible Procurement ensures that the Novartis commitment to good corporate responsibility is reflected in how we select and work with our suppliers.

We engage with an extensive network of suppliers worldwide and their contributions are crucial to our success. With such global reach, ensuring that our goods and services are ethically sourced is paramount.

Responsible Procurement (RP) is the way we achieve that. It encourages companies that we do business with to meet the standards of ethics, business integrity and environmental practice we expect of them. Global businesses now need to develop a model that can bring about meaningful change within the supply chain. That means identifying gaps in the suppliers' ethical business practices, and collaborating with them to develop tangible improvements.

“Responsible Procurement involves more than ticking the compliance box. It's about taking responsibility to safeguard and improve ethical standards among our suppliers, and using our expertise to help them find lasting solutions to complex issues”

Phillip Duncan, Chief Procurement Officer

Making sure we "buy responsibly" protects our patients, our people, our business and our reputation.