General contact

Main switchboard

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 a.m. - 5:00 p.m. GMT+1

US switchboard

+1 862 778 21 00
Monday - Friday,
8:30 a.m. - 5:00 p.m. EST


Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999


Investor Relations

Monday - Friday,
8:30 a.m. - 5:30 p.m. GMT+1
(Central European Time)

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Protecting the environment

We believe environmental stewardship makes good business sense. We adopt a preventive approach, striving to make efficient use of natural resources and to minimize the environmental impact of our activities and products.

Our structured approach to minimizing our environmental impact has helped us make considerable progress: while Group sales have more than doubled in 15 years, emissions have been reduced, and consumption of energy and water has increased at a much slower pace.

For further information on the results of our efforts to protect the environment, please review our Health, Safety and Environment (HSE) 2013 report.