General contact

Main switchboard

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 a.m. - 5:00 p.m. GMT+1

US switchboard

+1 862 778 21 00
Monday - Friday,
8:30 a.m. - 5:00 p.m. EST


Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999


Investor Relations

Monday - Friday,
8:30 a.m. - 5:30 p.m. GMT+1
(Central European Time)

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Conserving water

Conserving water at our manufacturing facilities is a priority, especially in geographical areas where water is already scarce. Novartis determines the level of water scarcity at all its industrial locations globally based on the World Business Council for Sustainable Development (WBCSD) Global Water Tool, and the availability of water based on estimates by the World Resources Institute (WRI). Sites located in areas where water is highly scarce or scarce are identified, and their specific risks considered in a risk portfolio.

We closely monitor all water streams into and out of our Group company sites, which helps ensure effective management of water resources and costs. Sites with high level of water scarcity and high water usage are included in a corporate water saving program.