General contact

Main switchboard

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 a.m. - 5:00 p.m. GMT+1

US switchboard

+1 862 778 21 00
Monday - Friday,
8:30 a.m. - 5:00 p.m. EST


Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999


Investor Relations

Monday - Friday,
8:30 a.m. - 5:30 p.m. GMT+1
(Central European Time)

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Community engagement

Employees volunteer to assist people with cerebral damage in collaboration with Esclat Foundation, in Spain

We view community engagement and associate volunteer activities as a key component of our commitment to corporate responsibility, and actively support our local communities.

Our global volunteer activity takes the form of our Community Partnership Day, an initiative replicated by Novartis Group company sites every year, which provides an opportunity for associates around the world to make a difference in their local communities.

Activities have included renovating schools, accompanying children with disabilities on trips, working at food donation banks, and using business skills to help local organizations improve their efficiency. In 2013, more than 20 000 associates took part in Community Partnership Day.