General contact

Head Office
Novartis International AG
CH-4002 Basel
Switzerland

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 - 17:00, GMT+1
(Central European Time)

Investors

Novartis International AG
Investor Relations
P.O. Box
CH-4002 Basel
Switzerland

+41 61 324 79 44

Media

Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

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Key performance indicators

Novartis access-to-healthcare projects 2012

Research & Development FTEs1 Value (USD millions)2
Novartis Institute for Tropical Diseases
104
15.7
Novartis Vaccines Institute for Global Health
34
7.7
Novartis Institutes for BioMedical Research neglected disease programs
47
10.6
Total
185
34.0

Patient assistance

Patients reached (thousands)

Value (USD millions)3
Novartis Patient Assistance Foundation, Inc.
100.0
500.0
Glivec patient assistance4
52.3
1 036.2
Tasigna patient assistance4
3.1
92.3
Exjade patient assistance
6.4
26.0
Alcon medical missions5
712.2
41.2
Alcon US patient assistance
19.4
17.9
Malaria/Coartem6
99 799.9
281.7
Leprosy (WHO)
266.1
4.8
Tuberculosis
97.3
2.5
Fascioliasis/Egaten7
178.5
0.1
Emergency relief (medicine donations)
0.2
Total
101 235.2
2 002.9

Health systems strengthening

FTEs

People reached (thousands)8

Patients reached (thousands)

Value (USD millions)
Novartis Foundation for Sustainable Development
7
4 649.3
10.6
Novartis research capacity-building programs
4
0.5
3.5
Social Business:9Arogya Parivar, Familia Nawiri
563
2 565.9
248.1
Total
574
7 215.7
248.1
14.1

Grand total

759

7.2 million

101 million

2.0 billion


  1. Full-time equivalent positions and contractors
  2. Operating costs
  3. Wholesale acquisition cost (WAC) plus logistic costs for some programs
  4. Retail value for surgical products
  5. Value and patients include donations under shared contribution and co-pay models
  6. During 2012, 99.7 million Coartem treatments reached patients based on a preliminary analysis of local distribution. Of these, 59.5 million treatments came from shipments completed in 2011, and 40.2 million from shipments in 2012. A total of 98.1 million treatments were shipped in 2012. Value was calculated using the number of treatments shipped in 2012 and the ex-factory price of Coartem to private-sector purchasers in malaria-endemic developing countries, excluding private-sector buyers using the Affordable Medicines Facility for malaria.
  7. Manufacturing cost
  8. Via training and service delivery
  9. People reached via training