Our stakeholders include companies, governments, international agencies, foundations, customers and others. We must engage with these diverse groups to understand their needs and expectations, and to improve access to healthcare.
We work to identify the concerns of people who are central to our business, learn more about the needs of stakeholders and their opinion leaders, influence debates by presenting our position and develop coordinated action to overcome barriers to healthcare access.
Dialogue and networking are central to the activities of the Novartis Foundation for Sustainable Development (NFSD). In 2010, the NFSD started the Geneva dialogues, an event series to share and discuss new approaches to tackling global health challenges with a variety of stakeholders.
Two Geneva dialogues took place in 2011, focusing on the use of mobile technology in healthcare (m-health) and alliances for development and public health. Hosted by the NFSD in collaboration with the International Telecommunication Union, the Global Health Program of the Graduate Institute of International and Development Studies, and the Global Partnerships Forum, expert groups explored m-health solutions to improve access to healthcare services in developing countries and key characteristics of successful multi-stakeholder alliances.
In 2012, NFSD hosted two dialogues: