General contact

Head Office
Novartis International AG
CH-4002 Basel
Switzerland

+41 61 324 11 11
+41 61 324 80 01
Monday - Friday,
8:30 - 17:00, GMT+1
(Central European Time)

Investors

Novartis International AG
Investor Relations
P.O. Box
CH-4002 Basel
Switzerland

+41 61 324 79 44

Media

Global Media Relations
Eric Althoff
Basel, Switzerland

+41 61 324 7999

Reporting side effects

Report a suspected side effect (also known as an adverse event) related to a Novartis Pharmaceutical drug or a Novartis Vaccine.

Reporting side effects

pane 4 content

Disaster relief

Disaster relief is part of our corporate responsibility commitment, and aligns with our purpose to care and to cure. The company supports the proportionate allocation of the right aid — medicine donations, financial contributions and matching gift programs — at the right time.

In 2011, following the earthquake in Japan, Novartis immediately committed to providing the equivalent of more than USD 3 million in aid. The support included both direct financial donations to relief agencies as well as donations of essential medicines.

In 2010, Novartis had provided the equivalent USD 1.7 million in medicines to victims of the Haiti earthquake. In addition, Novartis and our associates donated USD 1.8 million through a matching gift program.