Key performance indicators
Corporate responsibility key performance indicators
| Expanding access to healthcare1 | |
| Total patients reached with Novartis products (millions)1 | 1 200 |
| Patients reached through access to healthcare programs (millions) | 101.4 |
| Value of access to healthcare programs (USD millions) | 2 051 |
Doing business responsibly | |
| Full-time equivalent positions | 127 724 |
| Resignations (incl. retirements), separations, hiring (% of associates) | 9; 5; 17 |
| Women in management3: % of management; % of Board of Directors | 37%; 16.7% |
| Number of associate nationalities | 155 |
| Lost-time injury and illness rate (LTIR)4,5 (per 200 000 hours worked) | 0.14 |
| Total recordable case rate (TRCR) 4,5,6 (per 200 000 hours worked) | 0.45 |
| Transportation-related injuries leading to lost time4,5 | 37 |
| Contact water use, excluding cooling water (million m3)7 | 17.2 |
| Energy use (million GJ), on site and purchased7 | 19.3 |
| GHG emissions, Scope 1 vehicles (1000 t)7 | 174 |
| GHG emissions, total Scope 1, including vehicles, and Scope 2 (1000 t)7 | 1 651 |
| Total operational waste not recycled (1000 t), hazardous and non-hazardous | 132 |
| Active associates trained and certified on Code of Conduct via e-learning courses8 | 96 286 |
| Cases of misconduct reported; substantiated | 1 675; 907 |
| Dismissals and resignations related to misconduct | 426 |
| Total number of suppliers | 214 754 |
| Suppliers informed of Novartis Third-Party Guidelines (annual sales of more than USD 100 000 and not requiring a self-declaration) | 39 000 |
| Suppliers to confirm key standards (self-declaration) | 3 318 |
- See access table for additional detail
- 2012 number not fully comparable to previous years due to methodology changes
- Management defined locally; the actual reporting relationship of these executives is to executives and/or the boards of directors within the companies that employ them. Data source % of management: FirstPort (Local Mgmt.Flag) as of October 2012.
- Excludes data for contractors
- Alcon data included in Group figures from 2011 onwards
- Includes all work-related injury and illness, whether leading to lost time or not
- Details see: 2012 HSE performance (1.3 MB)
- Prior to 2012: e-training was given to new hires only and certification was only required from all US associates as well as all managers worldwide
