Sr. Spec. DDIT IES Svc & Support Exp.

Job Title : Sr. Spec. DDIT IES Svc & Support Exp.

Location - Hyderabad

Major accountabilities:

• Support and facilitate the Community of Practitioners to continuously develop the skills and capabilities required to enable the practice and adoption across DDIT -Coordinate and manage the deployment, transition and adoption of processes and methods across functions in DDIT.

• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable).

• Business Impact Analyses reports completed/updated -Updated BC plans for Operations DDIT -Risk Assessments completed/updated -Business Continuity and Response plan Exercises (i.e. Tabletop-Functional etc.) conducted compared to total expected -External Supplier/Vendor Business Continuity Assessments completed compared to total number of “Critical” Suppliers -Successful employee awareness briefings annually -Effective management of BCM and NEM activities.

• Transparency level of risks and control maturity accross DDIT .

Minimum Requirements:
 

Business Continuity Management.

• Communication Skills.

• Crisis Management.

• Decision Making Skills.

• Disaster Recovery.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

https://talentnetwork.novartis.com/network