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About the Role
- Accountable for achieving own and team’s agreed sales, productivity and performance targets.
- Creates and executes business plans to drive this achievement, and is responsible for brands’ strategic and tactical planning in line with company strategy and standards.
- Works independently to maintain existing clients and to develop new business opportunities.
- Manages and optimizes effective allocation of resources to deliver required business results.
- Manages area sales and expense budgets.
- Serves as a communication bridge from Senior Management to Sales Representatives / Product Specialists.
- Leads a high-performing team of Medical Representatives / Product Specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team.
- Manages relationships with Key accounts’ decision makers, Key opinion leaders, patient associations; and other colleagues across business functions to achieve desired results.
- Guides and consults with key accounts, sales team, in the specialized area -Master product knowledge and disease area knowledge; and coach the team on the same.
- Gathers and is updated on required information regarding the market, key competitors’ market data, pricing intelligence, key accounts etc. -Ensures Excellency in Customer Satisfaction and Customer Services.
- Complete all reporting and administrative requirements in a timely and accurate manner.
- Operates within Novartis compliance, policies and procedures; and creates a culture that ensures all reports, direct and indirect, do the same.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
- Achievement of sales revenue and market share targets vs plan - Management of operating expenses within agreed budgets through effective monitoring and reporting systems - Customer Satisfaction and Key accounts relationship maintenance within the Assigned territory - Field force efficiency, Product launch Success Rate - Development of patient and customer centric programs - Med Reps’ performance within the assigned territory
Work Experience:
- Sales in Healthcare / Pharma / related business.
- Pre-launch activities.
- Market Knowledge and Network is desirable.
- Able to understand changing dynamics of Pharmaceutical industry.
- NA.
- English.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.