Summary
About the Role
Your key responsibilities:
• Provides technical or professional advice to external and/or internal contacts. Provide operational training and guidance to users at local level. Support Training activities for the local (super) users.
• Ensure alignment with Novartis LDC related QMs/QDs/SOPs/WPs
• Support User Acceptance testing – from process and user access perspective
• Support Data Migration and Cutover & Hyper-care activities
• Support Handover to Business as usual. Navigate defects during testing & hyper-care phase. Bring together user requirements for future releases. Explore process simplification or workarounds
• Support super-users at Countries. Drive the Lean culture to achieve Process Excellence. And cooperate with LDC Quality Core team.
Main Requirements:
• People Leadership
• Operations Management
• Proficient English
• Quality decision making
• Good understanding of GMP guidelines, Novartis Quality processes
• SAP ERP system - QM module.
• Quality Assurance
• Quality Control (Qc) Testing.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Accessibility and accommodation
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.