Manager Austria Sales Branch Office, Novartis Pharma Services

Key Responsibilities:

Your responsibilities include, but are not limited to:

• Manage Sales Branch Office (SBO) activities, review and sign contracts and other legal documents on behalf of SBO, review and sign tax filings, bank documents and other statutory submissions to public authorities for the SBO

• Lead operational business partnering guidance and solutions to country teams, enabling the achievement of impactful performance and patient access objectives

• Drive enhancement of governance, reputation, and ethical culture mindset, building trust with society

• Manage key risks effectively (assess, develop mitigation plans and monitor their execution)

• Manage export operations activities related to the export business of SBO Countries

• Drive cross-functional and cross-country automation projects with focus on Supply Chain/ Order Management processes

• Develop and implement continuous improvement initiatives to further optimize Export operations for SBO countries

• Act as a company representative with external stakeholders (third parties, distributors, health authorities)

• Lead by influence to enhance awareness, knowledge, and capabilities on export business model, working closely with key stakeholders at country and cluster level

• Enable cross functional collaboration between local, cluster, global and head office teams functions (e.g.: supply chain, quality assurance, finance, credit management, legal, export operations, tax, treasury)

• Lead projects to improve operational excellence, productivity and business performance, aiming to higher customer satisfaction, quality and reputation

• Contribute to NPhS activities and projects beyond Austria SBO, when required.

Essential Requirements:

• Relevant degree in Business, Economics, Finance, Law, or Marketing, complemented by several years of international corporate experience ideally within pharmaceutical multinationals, specializing in export, finance or business operations.

• Proven expertise in export operations, supply management, finance, and contract law within the pharmaceutical industry, exhibiting a broad business insight.

• Unwavering commitment to customer satisfaction, patient access, and upholding organizational reputation through strategic decision-making.

• Hands-on experience in leading cross-functional teams, demonstrating influence to achieve shared objectives and drive impactful outcomes. Track record of prioritizing ethical business practices, cultural sensitivity, and adaptability in dynamic, multinational environments.

• Exceptional communication and negotiation proficiency, adeptly fostering collaborative relationships with internal teams and external partners.

• Demonstrated success in managing business process improvement projects, driving continuous optimization and operational excellence.

• Fluency in English (spoken and written) is a must; multi-lingual skills are a distinct asset, enabling effective cross-cultural engagement.

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive:

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

In addition to a market-competitive base salary, we offer an attractive incentive program, a modern company pension scheme, childcare facilities, learning and development opportunities as well as worldwide career possibilities within the Novartis group. GJFA 1-4: In accordance with Austrian law, we are obliged to disclose the minimum salary as stated in the collective bargaining agreement. For this position the minimum salary is € 80,433 / year (on a full-time basis). The actual salary will be significantly higher, as we strive to maintain a competitive position in the market and consider your previous experience, qualifications and individual competencies.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive working environment and diverse teams, representative of the patients and communities we serve.

Adjustments for Applicants with Disabilities:

If because of a medical condition, physical disability or a neurodiverse condition you require an adjustment during the recruitment process, please reach out to disabilities.austria@novartis.com and let us know the nature of your request as well as your contact information. The support which we can provide will include advice on suitable positions as well as guidance at all stages of the application process. Austrian law provides candidates the opportunity to involve the local disability representative, Behindertenvertrauensperson (BVP), in the application process. If you would like to request this, please let us know in advance as a note on your CV.

Join our Novartis Network:

If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:  https://talentnetwork.novartis.com/network