Summary
About the Role
Location: Hyderabad #LI Hybrid
Your responsibilities include but not limited to:
• Coordinate learning programs and curricula, understand and document processes and effectively use Learning Management Systems and related tools. For web-based learning, handle the setup, testing, deployment and updates of curricula across the global enterprise environment.
• Drive strong customer-centric approach, successful execution of all key learning processes, adherence to agreed timelines, and quality as per customer requirements for all individual portfolios/programs
• Handle communications with business/HR partners, participants, managers and facilitators throughout the process, including use of internal social media.
• Supervise and report on registration and completion status and take appropriate action. Respond to queries and handle issues relating to the learning programs and Learning Management Systems.
• Work efficiently with Customers globally and collaborate with internal teams.
• Ensure that all processes are performed in compliance with internal values, behaviors, policies and standards.
Commitment to Diversity & Inclusion: :
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Role Requirements :
What you’ll bring to the role:
• Graduate/Postgraduate in Pharmacy/Life Sciences/Engineering/Arts/MBA/HR or equivalent from reputed institute
• Minimum 3year of desirable experience in QA/QMS/Learning Management Systems and operating in a matrix organization.
• Excellent English written and spoken
• Excellent interpersonal and communication skills, customer service orientation
• MS Office (PowerPoint, Excel), collaboration tools and internal social media
Desired requirements:
• Experience in working in cross functional and cross cultural teams
• Experience in working in Learning Management Systems, ticketing tool.
Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
