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About the Role
Key responsibilities but not limited to:
- Enhance engagement with the patient community through a patient-focused mindset
- Identify solutions that educate and empower patient organizations to improve patients disease awareness, quality of life and access to therapies
- Work with Franchises, HCPs and patient organizations to plan and implement short and long term programs to meet both business and disease communities needs
- Stay current with relevant information and resources regarding industry and health care legislation
- Provide updates regularly to the disease communities
- Monitor metrics and audience statistical analysis and planning
- Report technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
- Distribution of marketing samples (where applicable)
Key performance indicators:
- Quality of documents prepared (presentations etc.)
- Feedback from internal and external stakeholders
- High-quality delivery of individual contribution within projects
- Timeliness, reliability and quality of managed tasks
Essential criteria:
- Project management expertise
- Operations management and execution
Languages:
English (written
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
