##  [Supplier 360](/node/666641 "Supplier 360") 

  



### Why this is easier than ever:

---

**Access digital platform**  
Supplier access the new online portal to begin the onboarding process.



**Automated verification**   
An OTP system is used for secure and instant email verification.



**Personalized experience**   
Supplier receive tailored requirements to provide only relevant information.



**Clear timeframe**   
Supplier is informed of exact expectations and deadlines.



**Dedicated support**  
Assistance is available throughout the entire onboarding process.







---

### What are the 5 steps of an onboarding you need to take care of?

---

 ![supplier-portal-icon-360-1](/sites/novartis_com/files/styles/crop_freeform/public/2025-05/supplier-portal-icon-360-1.jpg.webp?itok=tO7HehcJ "supplier-portal-icon-360-1")

 

**Invitation email**   
You will receive an invitation email from novartis.com domain.



 ![supplier-portal-icon-360-2](/sites/novartis_com/files/styles/crop_freeform/public/2025-05/supplier-portal-icon-360-2.jpg.webp?itok=oGHdsWTH "supplier-portal-icon-360-2")

 

**Email verification**   
You verify your email address using a one-time password, which our system will send you (check also spam folder).



 ![supplier-portal-icon-360-3](/sites/novartis_com/files/styles/crop_freeform/public/2025-05/supplier-portal-icon-360-3.jpg.webp?itok=VSuc4_q6 "supplier-portal-icon-360-3")

 

**OTP entry**  
You enter the one-time password to proceed.



 ![supplier-portal-icon-360-4](/sites/novartis_com/files/styles/crop_freeform/public/2025-05/supplier-portal-icon-360-4.jpg.webp?itok=F8CMtt9H "supplier-portal-icon-360-4")

 

**Onboarding portal access**   
You gain access to the onboarding portal.



 ![supplier-portal-icon-360-5](/sites/novartis_com/files/styles/crop_freeform/public/2025-05/supplier-portal-icon-360-5.jpg.webp?itok=gn35gwJD "supplier-portal-icon-360-5")

 

**Your data**   
You submit your data securely through the portal.







---

1. **Invitation email**  
    Action: You will receive an invitation email from novartis.com domain. Click the provided link to begin the onboarding process.
2. **Email verification (One Time Password - OTP)**  
    Action: Check your inbox (and spam folder) for the OTP.
3. **OTP entry**  
    Action: Input the OTP and click "Verify".
4. **Onboarding portal access**  
    Action:
    - Personalized Requirements: The portal will display the specific information and documentation required based on your country and business area.
    - Internal Collaboration: You need to get some additional information from your internal colleagues – just invite them to collaborate with you directly on the platform and add their input. No need for additional side collections.
    - Response Deadline: You will see a clear timeframe for completing the onboarding requirements.
    - Help & Support: In case you need more details or help, please contact the requestor who is in the copy of an email invitation. You can also request more information in the tool itself.
5. **Your data**  
    Action:
    - Please align with Novartis Supplier Code of Conduct, Purchasing Terms and conditions
    - Documents: Documents will be required for authentication based on country specifics.
    - Payment Information: Your payment details are critical to comply with our agreements with you.
    - ontact Details: That’s how we would communicate with you.

### Still need help? Check out below quick reference guide:

[Supplier onboarding (PDF 0.9 MB)](/sites/novartis_com/files/supplier-onboarding-document-collection-QRG.pdf "supplier-onboarding-document-collection-QRG.pdf")

Click [here](/supplier-portal/documentation "Supplier Onboarding Documentation, Invoice Guideline, Purchase Order Terms and Conditions") to learn what documentation you need to provide to become a supplier and how to invoice Novartis.

We look forward to a successful partnership!



 



 



- [Print](/node/666641/printable/print)
- [PDF](/node/666641/printable/pdf)