Apr 25, 2022

Job Description

An outstanding opportunity within the function that a communications and engagement associate would be positioned in actively own, lead, shape and drive communications strategies that lend towards creating strategic impact for the Enterprise.
The Communications Manager will strategically support the business by driving creating an active communications & engagement ecosystem which amplifies key narratives, to support NVS MY country priorities; at an Enterprise and Division level in order to shape and enhance reputation by building shared value with patients, customers, society and positioning Novartis Malaysia as a thought leader for today and in the future.
Your responsibilities include, but are not limited to:
• To provide professional advice, support and coordinate activities/relations for a particular area of Communications
• Coordinate and provide specialist knowledge in a specific area of communications.
• Act as a strategic partner to the business, and create and support implementation of communications strategies in own area of expertise.
• Supervise the implementation of consistent internal and external communications plans.
• Supervise the implementation of assigned project or communications activity.
• Build relationships with and counsel senior Business Partners and /or senior Communications colleagues.
• Manage agencies and other external vendors to secure maximum return on investment, operational excellence and business impact.
• Use and coordinate available communications resources to achieve required results by ensuring effective deployment of project information /materials.
• Lead, coach and mentor a small team and coordinate education of Communications colleagues and Business Partners across communications

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Minimum Requirements

What you‘ll bring to the role:
• Ability to work and lead (a cross-functional team) in a matrix environment
• Fluent in Chinese (Mandarin) Malay and English
• Involvement to Social Channels (e.g. Yammer, Twitter, LinkedIn) Digital Channels (e.g. Intranet, Internet, Videos)
• Bachelors/Masters of Communication, Bachelors/Masters of Psychology
• With at the least minimum of 5 years experience to the same field.
About the Novartis Global Service Center in Kuala Lumpur:
The Novartis Global Service Center (NGSC) in Kuala Lumpur delivers a broad variety of services to the Novartis divisions worldwide. Kuala Lumpur is part of a globalized network of five NGSCs, which form a successful network of services minded associates partnering with the Novartis business around the world.
What makes NGSC special?
Attractive office location, flexible time management, strong work/life balance, flexible working hours, truly multinational and dynamic organization, multicultural environment and cross-functional hub location
Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Global Drug Development
Petaling Jaya
Communications & Public Affairs
Full Time
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Communications Manager

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