Jun 13, 2024


Location: Mexico City, #LI-Hybrid On the journey to become leader in the industry for digitalization, Novartis has started a program called Lean Digital Core (LDC). This role ensures a seamless business transition from the current system(s) to the new LDC environment while minimizing risks and enhancing business continuity for Adopt countries/sites, through end of Hypercare phase.

About the Role

Key Responsibilities

Drives Cutover planning, including preparation, execution, and reporting from a business integration perspective
Ensures country Business Launch Contingency plans are ready
Supports developing, managing, and presenting Cutover & Hypercare plans with concerned business parties
Plans and supervises Release readiness to ensure Go/No-Go meeting passed for Cutover, Hypercare, and business readiness items
Schedules and leads ongoing Launch readiness review sessions. Co-hosts Cutover and Hypercare daily calls (in focused periods) with IT counterpart, focusing on driving Business Readiness and Business Ramp-up
Supports planning with IT Cutover Manager and ensures business dependencies defined and handled
Drives Hypercare KPI reporting target definition (and alignment with business stakeholders) and completes and communicates reporting if KPIs
Defines and communicates country business resource requirements during interruption, in Hypercare and transition to post-Hypercare business support model. Ensures business resources available/contactable over Cutover and Hypercare period
Acts as business customer concern point for Cutover & Hypercare issues, supporting resolution
Identifies & mitigates risks to minimize potential disruptions during Cutover & Hypercare. Takes findings from post-cutover reviews, leading to scaling / automation for future rollouts
Minimum requirements:
•B.A Engineering, IT fields, Business Administration or related fields.
•+ 7 years of shown experience in positions related to Cut over and Hypercare processes.
•Strong, global project management and Cross-functional skills
Good communication and negotiation skills
Solid SAP business process understanding. ERP project implementation background (preferred)
Ability to get results and meeting project deadlines
Thrives in international and matrix-based organizations
Experience managing people and large virtual teams
Proficient English (additional languages preferred)
Strategic and Hands on way of working (running meetings, tracking progress, managing issues & risks)

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

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Auditoría y Finanzas
Full time

Ajustes de accesibilidad

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Adopt Cutover & Hypercare Business Lead

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