REQ-10080453
Maanantai, 8 Kesäkuu 2026
China

Yhteenveto

Leads digital innovation and operations, driving end-to-end digital initiatives from ideation to scaling, while partnering with internal leaders and external ecosystems. Ensures delivery excellence, embeds data-driven and automation capabilities, and establishes strong, AI-enabled governance to maximize business impact and compliance.

About the Role

Digital Innovation Leadership

·       Actively engage with senior leaders in TA to Identify, assess, and prioritize emerging digital technologies, tools, and solutions that can solve critical business problems or create tangible business value.

·       Lead innovation ideation, proof-of-concept development, pilot programs, and scaling of successful digital initiatives.

·       Actively engage with key external technology stakeholders, such as Alibaba, Tencent, Bytedance and Ant Group, etc., to explore new digital business models, platforms, and capabilities.

·       Build a culture of innovation by encouraging experimentation, cross-functional collaboration, and continuous learning.

·       Closely monitor market trends, competitor practices, and industry benchmarks to inform innovation roadmaps.

 

Innovative Project Operation

·       Oversee the planning, execution, and scaling of proven innovative digital projects such as Remote Rep.

·       Lead team to establish and continuously optimize project operating models, delivery standards, and performance tracking mechanisms.

·       Support teams in removing project roadblocks and managing risks, dependencies, and stakeholder expectations.

 

Digital Operation Excellence

·       Lead team to develop and track operational excellence metrics, including but not limited to efficiency gains, cost savings, adoption rates, and service performance, etc., for critical digital solution empowered projects.

·       Lead team to actively identify opportunities for automation, workflow optimization, data-driven decision-making, and platform integration.

 

Digital Governance

·       Establish and maintain digital governance frameworks, standards, policies, and operating procedures.

·       Ensure digital initiatives comply with internal policies, data governance requirements, cybersecurity standards, regulatory obligations, and risk management practices.

·       Lead team to enable a AI-empowered governance/review model which should significantly improve efficiency

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
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International
Sales
China
Shanghai (Shanghai)
Marketing
Full time
Regular
No

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

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REQ-10080453

Digital Innovation & Operation Excellence Lead

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