Yhteenveto
involvement of appropriate systems) and Projects relevant for Medical Safety. Responsible for driving
and/or facilitating process developments / improvements (incl. simplifications) considering external as
well as internal needs. Strategically leading and driving compliance standards as well as audit inspection
readiness via process improvements in Medical Safety. Representing Medical Safety (if applicable) in
cross-functional and/or cross-departmental initiatives aiming at improvement of processes and systems
About the Role
Major accountabilities:
- Oversee process improvements (incl. standardization, simplification), retirements as well as the development of new processes and procedures (based on business needs, addressing compliance gaps/ liabilities) across therapeutic areas in Medical Safety
- Ensure adherence of Medical Safety processes to regulatory requirements, global safety regulations, and conformity with PS & PV procedures and processes.
- Responsible for having oversight on the Projects within Medical safety involving other PS&PV subfunctions or other GDD line functions
- Ensure seamless transition of complex and comprehensive process changes to Projects and support their successful execution.
- Responsible for setting and generating quality metrics for medical review of safety cases, management of safety signal in the SPOT system, CSR/TPSR review timelines in collaboration with other sub functions as appropriate
- Ensures effective implementation of processes and conventions by Medical Safety colleagues throughout PS & PV.
- Ensure business needs / objectives are adequately addressed by processes and procedures, and thereby, quality and compliance targets in Medical Safety are met.
- Provide expertise, guidance & support for process updates and management of process related issues; this may include direct support or arrangement of support for the preparation & review of updates of procedural documents. Support may also include the creation of new processes and procedures
- Develop synergies, address issues, and ensure the fulfillment of all Medical Safety responsibilities with respect to processes owned by functions other than Medical Safety
- Identify and assign the right team members / SMEs for new processes and coordinate the SME participation ( (from Medical Safety) as concerns new or ongoing initiatives impacting on processes with Medical Safety involvement
- If needed/ applicable, interact with Health Authorities globally to address any issues related to Medical Safety processes, support readiness preparations for PV Audits/Inspections and provide support during PV Audits/Inspections
- Participate at Process Review Board Meetings (if needed) to resolve potential issues related to Medical Safety processes
- Represent Medical Safety in cross-functional and/or cross-departmental initiatives aiming at improvement of processes
- If needed / applicable, act as Process Owner and/or Project Owner (Business Lead) in Medical Safety and/or Subject Matter Expert representing Medical Safety as concerns process(es) / project(s) owned by other functions
- If needed / applicable, deputize for the Global Head of Medical Safety Operations with respect to process change affairs / issues
- Coach process owners and SMEs in Medical Safety on strategy, scientific as well as process simplification aspects as needed (e.g., organizing training, workshops)
- Build & lead a high-performance team and recruit, retain and develop best talents; assess resource needs on a continued basis to meet process excellence objectives and maintain a sustainable compliance culture.
- As member of the MSO Leadership Team proactively support defining and executing (if applicable) MSO strategy in alignment with PS&PV strategic priorities.
Key Performance Indicators -
- Establish and successfully maintain ‘Process Excellence’ as institution / platform providing expertise & support, sharing experiences and best practices [Feedback from stakeholders].
- Driving or facilitating process improvements (e.g., standardization, simplification), new processes and/or process retirements [Number of process changes / impact of process changes, e.g., regarding quality of deliverables, process efficiency, compliance].
- Effective & efficient collaboration with other PS&PV functions including PVSO [Feedback from stakeholders].
- No critical findings at Audits / Inspections with respect to Medical Safety processes.
- Adequate implementation / closure on time of Corrective and Preventative Action (CAPA) plans related to Medical Safety processes.
Job Dimensions (Indicate key facts and figures)
- Number of associates: Up to 10 direct & indirect reports
- Financial responsibility:(Budget, Cost, Sales, etc.)NA
- Impact on the organization: Medical Safety processes and thereby, fostering compliance and ensuring deliverables of high quality. Accountable for process developments (changes) in Medical Safety. Drives change management mindset of compliance throughout Medical Safety. Exhibits strategic leadership behavior to foster compliance.
Ideal Background (State the required education and experience level)
- Education: Advanced degree or equivalent education / degree in Life Sciences / Healthcare. MD, MBBS, PharmD, PhD preferred.
- Languages: Fluent in spoken and written English
Experience: Required professional experience:
- At least 8 years in drug development in a major pharmaceutical company (of which 5 are in a global position in drug safety / clinical / medical affairs or other relevant line function at an operational or medical position)
- Strong leadership and people management skills, with ability to successfully lead, engage and develop a highly effective team.
- Excellent negotiation, conflict resolution, decision making, problem solving, communication and presentation skills
- Proven ability for clear and concise communication tailored to a diverse audience and effective cross functional collaboration, stakeholder engagement and teamwork
- Solid knowledge in drug safety related processes
- Results driven, self-starter with proactive working style, committed and accountable, transparent working style also under pressure
- Quality oriented
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
