##  [Premios Novartis IESE Excelencia Operativa en Gestión Sanitaria 2020](/es-es/investigacion-y-desarrollo/gestion-sanitaria/programas-en-gestion-sanitaria/premios-novartis-iese-excelencia-operativa-en-gestion-sanitaria-2020 "Premios Novartis IESE Excelencia Operativa en Gestión Sanitaria 2020") 

 ### CANDIDATURAS GANADORAS / ACCESSITS CONVOCATORIA 2020

[Bases legales (PDF 0.06 MB)](/es-es/sites/novartis_es/files/2022-03/Bases_legales_Premios_Catedra_Novartis-IESE_2020_1.pdf "Bases_legales_Premios_Catedra_Novartis-IESE_2020.pdf")

Los Premios Novartis IESE a la Excelencia Operativa en Gestión Sanitaria son un reconocimiento a las organizaciones que están contribuyendo a la excelencia y a la sostenibilidad del Sistema Nacional de Salud a través de la innovación y las buenas prácticas en la gestión.

En la convocatoria correspondiente al año 2020 se han recibido 68 candidaturas de hospitales, instituciones sanitarias y organismos autonómicos. El certamen ha reconocido las ideas más innovadoras en el ámbito de la gestión sanitaria que se apoyen en la innovación asistencial y las nuevas tecnologías, además de la excelencia operativa y su capacidad para mejorar los resultados en salud y aportar eficiencia al sistema.

**Jurado**

- Jaume Ribera, Responsable de la Cátedra Novartis – IESE
- Manel del Castillo, Coordinador Académico del Programa Avanzado de Gestión Sanitaria
- Matías Pérez, Director Market Access Novartis Pharma
- Bernardo Valdivieso, Director del Área Clínica de Atención Domiciliaria y Telemedicina, HU La Fe Valencia
- Julio Mayol, Director Médico Hospital Clínico San Carlos
- Inés Gallego, Subdirectora de Innovación y Calidad Hospital Universitario Cruces
- Antonio León Justel, Jefe de Servicio de Bioquímica del Hospital Universitario Virgen Macarena (ganador de los Premios edición 2019 CI)
- Susagna Trias Balmaña, Área Quirúrgica del Hospital Clínic de Barcelona (ganadora de los Premios edición 2019 CII)
- Arnau Valls, Área de Innovación 3D, Hospital Sant Joan de Déu Barcelona (ganador de los Premios edición 2019 CIII)

**Candidaturas ganadoras y accésits**

**Categoría I / Iniciativas innovadoras de gestión orientadas a la mejora de la atención al paciente que aporten valor al sistema**

- Ganador: [“Urgencias sin colapsos”](https://healthcaremanagementcenter.com/urgencias-sin-colapsos/), coordinadores Jesús J. Castellanos, José A. Carrasco y Lucas Salcedo del Hospital General La Mancha Centro
- Accésit: [«Programa para pacientes con necesidades asistenciales especiales del Servicio Extremeño de Salud»](https://healthcaremanagementcenter.com/programa-para-pacientes-con-necesidades-asistenciales-especiales-del-servicio-extremeno-de-salud-2/), coordinadora Beatriz Martin Morgado, Servicio Extremeño de Salud
- Accésit: [«Gestión basada en cadenas de valor»](https://healthcaremanagementcenter.com/gestion-basada-en-cadenas-de-valor/), coordinadora Mª Concepción Fernández Planelles, Departamento de Salud de Elda, Alicante

**Categoría II / Iniciativas innovadoras de gestión basadas en Nuevas Tecnologías de la Información y el Conocimiento: Digitalización, Big Data, Inteligencia Artificial ó Telemedicina que aporten valor al sistema**

- Ganador: [“Desarrollo de un modelo de valoración remota en artritis reumatoide basado en la imagen térmica de manos y la determinación de PCR en domicilio del paciente”](https://healthcaremanagementcenter.com/desarrollo-de-un-modelo-de-valoracion-remota-en-artritis-reumatoide-basado-en-la-imagen-termica-de-manos-y-la-determinacion-de-pcr-en-domicilio-del-paciente/), coordinador Javier Bachiller Corral, Instituto Ramón y Cajal de investigación sanitaria
- Accésit: [«Aplicación móvil para la optimización del manejo y seguimiento de pacientes en una Unidad de Insuficiencia Cardíaca»](https://healthcaremanagementcenter.com/aplicacion-movil-para-la-optimizacion-del-manejo-y-seguimiento-de-pacientes-en-una-unidad-de-insuficiencia-cardiaca/), coordinadora Ana Belén Méndez Fernández, Hospital Universitari Vall d’Hebron
- Accésit: [«Xatbot-CSI:Telemedicina y inteligencia artificial (Xatbot) en Cirugía Mayor Ambulatoria](https://healthcaremanagementcenter.com/xatbot-csitelemedicina-y-inteligencia-artificial-xatbot-en-cirugia-mayor-ambulatoria/)«, coordinadora Meritxell Davins Riu, Consorci Sanitari Integral. Hospital Sant Joan Despí Moisès Brogg

**Categoría III: Iniciativas innovadoras de mejora de procesos asistenciales que aporten eficiencia al sistema**

- Ganador: [“Nuevo modelo asistencial en Aparato Locomotor”](https://healthcaremanagementcenter.com/aplo-nuevo-modelo-asistencial-en-aparato-locomotor/), coordinador Javier Arcos, Unidad de innovación clínica y organizativa de la Red de Hospitales Públicos Quirón Salud
- Accésit: [«Código Aorta»](https://healthcaremanagementcenter.com/codigo-aorta/), coordinador Carlos Ferrera Duran, CardioRed Comunidad de Madrid
- Accésit: [«Integración de una unidad mixta de imagen avanzada en el Servicio de Cardiología de un hospital terciario mediante un sistema compartido de gestión multidisciplinar»](https://healthcaremanagementcenter.com/integracion-de-una-unidad-mixta-de-imagen-avanzada-en-el-servicio-de-cardiologia-de-un-hospital-terciario-mediante-un-sistema-compartido-de-gestion-multidisciplinar/), coordinador José Ramón Gonzalez Juanatey, Complejo Hospitalario Universitario de Santiago de Compostela

**Acto de entrega**

Los premios se entregarán de manera virtual el 16 de septiembre durante el Programa Avanzado en Gestión Sanitaria.



 



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###  Desarrollo de un modelo de valoración remota en artritis reumatoide 

 

 

 

  
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###  APLO. Nuevo modelo asistencial en Aparato Locomotor 

 

 

 

  
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###  Programa para pacientes con necesidades asistenciales especiales del Servicio Extremeño de Salud 

 

 

 

  
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              var thumbEmbedPromise = __thumbnailEmbed({config, mediaInfo: {entryId: "1_dipouk3t"}});
        // __thumbnailEmbed() returns a Promise that resolves with the player instance
        // when the user clicks the thumbnail. Use .then() to capture the player directly.
        thumbEmbedPromise
          .then(function(player) {
            window.kalturaPlayerVideos.push(player);
            // Notify kaltura_datalayer.js that a new player is ready so it can
            // attach custom event listeners immediately, regardless of when
            // the user clicked the thumbnail relative to page load.
            document.dispatchEvent(new CustomEvent('kalturaPlayerReady', { detail: { player: player } }));
          })
          .catch(function(error) {
            console.error(error);
          });
          } catch (e) {
      console.error(e.message)
    }
  

 







 



###  Gestión basada en cadenas de valor 

 

 

 

  
  var kPlayer = KalturaPlayer_55802022 || KalturaPlayer;
  var config = {
    targetId: "kaltura_player_6a97f0ef907b0317278292",
    provider: {
      widgetId: "1_bs3twld1",
      partnerId: "2076321",
      uiConfId: "55802022"
    },
    playback: {
      autoplay: false,
      autopause: false,
      muted: false,
      loop: false    },
    sources: {
      options: {},
      startTime: 0
    },
    disableUserCache: "true",
    plugins: {},
    sources: {
      options: {},
      startTime: 0
    },
    ui: {
      showCCButton: false,
      settings: {
        showQualityMenu: true,
        showSpeedMenu: false      },
      components: {
        fullscreen: {
          disableDoubleClick: false
        }
      },
      uiComponents: [
        {
          presets: ['Playback', 'Live'],
          area: 'BottomBarRightControls',
          replaceComponent: 'Fullscreen',
          get: kPlayer.ui.components.Remove
        }
      ]
    }
  };

  // Check and add plugins only if they exist
  if (kPlayer.plugins["download"]) {
    config.plugins.download = {
      disable: true    };
  }

  if (kPlayer.plugins["transcript"]) {
    config.plugins["playkit-js-transcript"] = {
      position: "right", // Default: bottom;('left', 'right', 'top', 'bottom') to enable transcript.
      expandMode: "over", // Default: alongside;('alongside', 'hidden', 'over')
      expandOnFirstPlay: false,
      showTime: true,
      downloadDisabled: false,
      printDisabled: false,
      disable: true    };
  }

      if (kPlayer.plugins["preventSeek"]) {
      config.plugins.preventSeek = {
        preventSeekForward: false,
        preventSeek: false      };
    }
    config.plugins.floating = {
      disable: true    };
    if (kPlayer.plugins["navigation"]) {
      config.plugins.navigation = {
        position: "right",
        expandMode: "over",
        expandOnFirstPlay: false,
        visible: false      };
    }
    if (kPlayer.plugins["hotspots"]) {
      config.plugins['playkit-js-hotspots'] = {
        disable: true      };
    }
    if (kPlayer.plugins["moderation"]) {
      config.plugins['playkit-js-moderation'] = {
        disable: true      };
    }
    if (kPlayer.plugins["info"]) {
      config.plugins['playkit-js-info'] = {
        disable: true      };
    }
    if (kPlayer.plugins["share"]) {
      config.plugins.share = {
        disable: true      };
    }
          config.ui.uiComponents = [];
                    if (kPlayer.plugins["googleAnalytics"]) {
      config.plugins.googleTagManager = {};
      config.plugins.googleTagManager.customEventsTracking = {};
      config.plugins.googleTagManager.containerId = 'GTM-57RJQ5';
              config.plugins.googleTagManager.customEventsTracking.custom = [];
                    config.plugins.googleTagManager.customEventsTracking = {
          preset: {
            coreEvents: true,
            UIEvents: false,
            playlistEvents: false,
            castEvents: false
          }
        };
          }
  



 
    // Ensure the global player registry array always exists, regardless of embed type.
    window.kalturaPlayerVideos = window.kalturaPlayerVideos || [];
    try {
              var thumbEmbedPromise = __thumbnailEmbed({config, mediaInfo: {entryId: "1_7rjs1ji5"}});
        // __thumbnailEmbed() returns a Promise that resolves with the player instance
        // when the user clicks the thumbnail. Use .then() to capture the player directly.
        thumbEmbedPromise
          .then(function(player) {
            window.kalturaPlayerVideos.push(player);
            // Notify kaltura_datalayer.js that a new player is ready so it can
            // attach custom event listeners immediately, regardless of when
            // the user clicked the thumbnail relative to page load.
            document.dispatchEvent(new CustomEvent('kalturaPlayerReady', { detail: { player: player } }));
          })
          .catch(function(error) {
            console.error(error);
          });
          } catch (e) {
      console.error(e.message)
    }
  

 







 



###  Código Aorta 

 

 

 

  
  var kPlayer = KalturaPlayer_55802022 || KalturaPlayer;
  var config = {
    targetId: "kaltura_player_6a97f0ef969a5055757004",
    provider: {
      widgetId: "1_c4p537hn",
      partnerId: "2076321",
      uiConfId: "55802022"
    },
    playback: {
      autoplay: false,
      autopause: false,
      muted: false,
      loop: false    },
    sources: {
      options: {},
      startTime: 0
    },
    disableUserCache: "true",
    plugins: {},
    sources: {
      options: {},
      startTime: 0
    },
    ui: {
      showCCButton: false,
      settings: {
        showQualityMenu: true,
        showSpeedMenu: false      },
      components: {
        fullscreen: {
          disableDoubleClick: false
        }
      },
      uiComponents: [
        {
          presets: ['Playback', 'Live'],
          area: 'BottomBarRightControls',
          replaceComponent: 'Fullscreen',
          get: kPlayer.ui.components.Remove
        }
      ]
    }
  };

  // Check and add plugins only if they exist
  if (kPlayer.plugins["download"]) {
    config.plugins.download = {
      disable: true    };
  }

  if (kPlayer.plugins["transcript"]) {
    config.plugins["playkit-js-transcript"] = {
      position: "right", // Default: bottom;('left', 'right', 'top', 'bottom') to enable transcript.
      expandMode: "over", // Default: alongside;('alongside', 'hidden', 'over')
      expandOnFirstPlay: false,
      showTime: true,
      downloadDisabled: false,
      printDisabled: false,
      disable: true    };
  }

      if (kPlayer.plugins["preventSeek"]) {
      config.plugins.preventSeek = {
        preventSeekForward: false,
        preventSeek: false      };
    }
    config.plugins.floating = {
      disable: true    };
    if (kPlayer.plugins["navigation"]) {
      config.plugins.navigation = {
        position: "right",
        expandMode: "over",
        expandOnFirstPlay: false,
        visible: false      };
    }
    if (kPlayer.plugins["hotspots"]) {
      config.plugins['playkit-js-hotspots'] = {
        disable: true      };
    }
    if (kPlayer.plugins["moderation"]) {
      config.plugins['playkit-js-moderation'] = {
        disable: true      };
    }
    if (kPlayer.plugins["info"]) {
      config.plugins['playkit-js-info'] = {
        disable: true      };
    }
    if (kPlayer.plugins["share"]) {
      config.plugins.share = {
        disable: true      };
    }
          config.ui.uiComponents = [];
                    if (kPlayer.plugins["googleAnalytics"]) {
      config.plugins.googleTagManager = {};
      config.plugins.googleTagManager.customEventsTracking = {};
      config.plugins.googleTagManager.containerId = 'GTM-57RJQ5';
              config.plugins.googleTagManager.customEventsTracking.custom = [];
                    config.plugins.googleTagManager.customEventsTracking = {
          preset: {
            coreEvents: true,
            UIEvents: false,
            playlistEvents: false,
            castEvents: false
          }
        };
          }
  



 
    // Ensure the global player registry array always exists, regardless of embed type.
    window.kalturaPlayerVideos = window.kalturaPlayerVideos || [];
    try {
              var thumbEmbedPromise = __thumbnailEmbed({config, mediaInfo: {entryId: "1_w4hy442m"}});
        // __thumbnailEmbed() returns a Promise that resolves with the player instance
        // when the user clicks the thumbnail. Use .then() to capture the player directly.
        thumbEmbedPromise
          .then(function(player) {
            window.kalturaPlayerVideos.push(player);
            // Notify kaltura_datalayer.js that a new player is ready so it can
            // attach custom event listeners immediately, regardless of when
            // the user clicked the thumbnail relative to page load.
            document.dispatchEvent(new CustomEvent('kalturaPlayerReady', { detail: { player: player } }));
          })
          .catch(function(error) {
            console.error(error);
          });
          } catch (e) {
      console.error(e.message)
    }
  

 







 



###  Integración de una unidad mixta de imagen avanzada en el Servicio de Cardiología 

 

 

 

  
  var kPlayer = KalturaPlayer_55802022 || KalturaPlayer;
  var config = {
    targetId: "kaltura_player_6a97f0ef9d4a6675691285",
    provider: {
      widgetId: "1_9oxcognu",
      partnerId: "2076321",
      uiConfId: "55802022"
    },
    playback: {
      autoplay: false,
      autopause: false,
      muted: false,
      loop: false    },
    sources: {
      options: {},
      startTime: 0
    },
    disableUserCache: "true",
    plugins: {},
    sources: {
      options: {},
      startTime: 0
    },
    ui: {
      showCCButton: false,
      settings: {
        showQualityMenu: true,
        showSpeedMenu: false      },
      components: {
        fullscreen: {
          disableDoubleClick: false
        }
      },
      uiComponents: [
        {
          presets: ['Playback', 'Live'],
          area: 'BottomBarRightControls',
          replaceComponent: 'Fullscreen',
          get: kPlayer.ui.components.Remove
        }
      ]
    }
  };

  // Check and add plugins only if they exist
  if (kPlayer.plugins["download"]) {
    config.plugins.download = {
      disable: true    };
  }

  if (kPlayer.plugins["transcript"]) {
    config.plugins["playkit-js-transcript"] = {
      position: "right", // Default: bottom;('left', 'right', 'top', 'bottom') to enable transcript.
      expandMode: "over", // Default: alongside;('alongside', 'hidden', 'over')
      expandOnFirstPlay: false,
      showTime: true,
      downloadDisabled: false,
      printDisabled: false,
      disable: true    };
  }

      if (kPlayer.plugins["preventSeek"]) {
      config.plugins.preventSeek = {
        preventSeekForward: false,
        preventSeek: false      };
    }
    config.plugins.floating = {
      disable: true    };
    if (kPlayer.plugins["navigation"]) {
      config.plugins.navigation = {
        position: "right",
        expandMode: "over",
        expandOnFirstPlay: false,
        visible: false      };
    }
    if (kPlayer.plugins["hotspots"]) {
      config.plugins['playkit-js-hotspots'] = {
        disable: true      };
    }
    if (kPlayer.plugins["moderation"]) {
      config.plugins['playkit-js-moderation'] = {
        disable: true      };
    }
    if (kPlayer.plugins["info"]) {
      config.plugins['playkit-js-info'] = {
        disable: true      };
    }
    if (kPlayer.plugins["share"]) {
      config.plugins.share = {
        disable: true      };
    }
          config.ui.uiComponents = [];
                    if (kPlayer.plugins["googleAnalytics"]) {
      config.plugins.googleTagManager = {};
      config.plugins.googleTagManager.customEventsTracking = {};
      config.plugins.googleTagManager.containerId = 'GTM-57RJQ5';
              config.plugins.googleTagManager.customEventsTracking.custom = [];
                    config.plugins.googleTagManager.customEventsTracking = {
          preset: {
            coreEvents: true,
            UIEvents: false,
            playlistEvents: false,
            castEvents: false
          }
        };
          }
  



 
    // Ensure the global player registry array always exists, regardless of embed type.
    window.kalturaPlayerVideos = window.kalturaPlayerVideos || [];
    try {
              var thumbEmbedPromise = __thumbnailEmbed({config, mediaInfo: {entryId: "1_ck5f1197"}});
        // __thumbnailEmbed() returns a Promise that resolves with the player instance
        // when the user clicks the thumbnail. Use .then() to capture the player directly.
        thumbEmbedPromise
          .then(function(player) {
            window.kalturaPlayerVideos.push(player);
            // Notify kaltura_datalayer.js that a new player is ready so it can
            // attach custom event listeners immediately, regardless of when
            // the user clicked the thumbnail relative to page load.
            document.dispatchEvent(new CustomEvent('kalturaPlayerReady', { detail: { player: player } }));
          })
          .catch(function(error) {
            console.error(error);
          });
          } catch (e) {
      console.error(e.message)
    }
  

 







 



###  Xatbot CSI: Telemedicina e inteligencia artificial Xatbot en Cirugía Mayor Ambulatoria 

 

 

 

  
  var kPlayer = KalturaPlayer_55802022 || KalturaPlayer;
  var config = {
    targetId: "kaltura_player_6a97f0efa1af2754877788",
    provider: {
      widgetId: "1_02af6d1v",
      partnerId: "2076321",
      uiConfId: "55802022"
    },
    playback: {
      autoplay: false,
      autopause: false,
      muted: false,
      loop: false    },
    sources: {
      options: {},
      startTime: 0
    },
    disableUserCache: "true",
    plugins: {},
    sources: {
      options: {},
      startTime: 0
    },
    ui: {
      showCCButton: false,
      settings: {
        showQualityMenu: true,
        showSpeedMenu: false      },
      components: {
        fullscreen: {
          disableDoubleClick: false
        }
      },
      uiComponents: [
        {
          presets: ['Playback', 'Live'],
          area: 'BottomBarRightControls',
          replaceComponent: 'Fullscreen',
          get: kPlayer.ui.components.Remove
        }
      ]
    }
  };

  // Check and add plugins only if they exist
  if (kPlayer.plugins["download"]) {
    config.plugins.download = {
      disable: true    };
  }

  if (kPlayer.plugins["transcript"]) {
    config.plugins["playkit-js-transcript"] = {
      position: "right", // Default: bottom;('left', 'right', 'top', 'bottom') to enable transcript.
      expandMode: "over", // Default: alongside;('alongside', 'hidden', 'over')
      expandOnFirstPlay: false,
      showTime: true,
      downloadDisabled: false,
      printDisabled: false,
      disable: true    };
  }

      if (kPlayer.plugins["preventSeek"]) {
      config.plugins.preventSeek = {
        preventSeekForward: false,
        preventSeek: false      };
    }
    config.plugins.floating = {
      disable: true    };
    if (kPlayer.plugins["navigation"]) {
      config.plugins.navigation = {
        position: "right",
        expandMode: "over",
        expandOnFirstPlay: false,
        visible: false      };
    }
    if (kPlayer.plugins["hotspots"]) {
      config.plugins['playkit-js-hotspots'] = {
        disable: true      };
    }
    if (kPlayer.plugins["moderation"]) {
      config.plugins['playkit-js-moderation'] = {
        disable: true      };
    }
    if (kPlayer.plugins["info"]) {
      config.plugins['playkit-js-info'] = {
        disable: true      };
    }
    if (kPlayer.plugins["share"]) {
      config.plugins.share = {
        disable: true      };
    }
          config.ui.uiComponents = [];
                    if (kPlayer.plugins["googleAnalytics"]) {
      config.plugins.googleTagManager = {};
      config.plugins.googleTagManager.customEventsTracking = {};
      config.plugins.googleTagManager.containerId = 'GTM-57RJQ5';
              config.plugins.googleTagManager.customEventsTracking.custom = [];
                    config.plugins.googleTagManager.customEventsTracking = {
          preset: {
            coreEvents: true,
            UIEvents: false,
            playlistEvents: false,
            castEvents: false
          }
        };
          }
  



 
    // Ensure the global player registry array always exists, regardless of embed type.
    window.kalturaPlayerVideos = window.kalturaPlayerVideos || [];
    try {
              var thumbEmbedPromise = __thumbnailEmbed({config, mediaInfo: {entryId: "1_i19b1bqv"}});
        // __thumbnailEmbed() returns a Promise that resolves with the player instance
        // when the user clicks the thumbnail. Use .then() to capture the player directly.
        thumbEmbedPromise
          .then(function(player) {
            window.kalturaPlayerVideos.push(player);
            // Notify kaltura_datalayer.js that a new player is ready so it can
            // attach custom event listeners immediately, regardless of when
            // the user clicked the thumbnail relative to page load.
            document.dispatchEvent(new CustomEvent('kalturaPlayerReady', { detail: { player: player } }));
          })
          .catch(function(error) {
            console.error(error);
          });
          } catch (e) {
      console.error(e.message)
    }
  

 







 



###  Aplicación móvil para la optimización del manejo y seguimiento de pacientes 

 

 

 

 

 

 ## All Videos



#### Urgencias sin colapsos

 

 



#### Desarrollo de un modelo de valoración remota en artritis reumatoide

 

 



#### APLO. Nuevo modelo asistencial en Aparato Locomotor

 

 



#### Programa para pacientes con necesidades asistenciales especiales del Servicio Extremeño de Salud

 

 



#### Gestión basada en cadenas de valor

 

 



#### Código Aorta

 

 



#### Integración de una unidad mixta de imagen avanzada en el Servicio de Cardiología

 

 



#### Xatbot CSI: Telemedicina e inteligencia artificial Xatbot en Cirugía Mayor Ambulatoria

 

 



#### Aplicación móvil para la optimización del manejo y seguimiento de pacientes