REQ-10011393
Juni 17, 2024
Serbien

Summary

Responsible for the development, implementation and execution of marketing and operational plans that optimize brand performance and achieve brand targets for a brand or set of brands in the short and long term. Manage key accounts for dedicated therapy area to ensure successful brand performance.

About the Role

Major accountabilities:

  • Interacts with all customer groups to make market observations, and identifies potential insights and market access issues

  • Identifies suitable forecast analogues.

  • Segments customer groups by agreed criteria.

  • Identifies potential key tactical options within each component of the marketing mix.

  • Creates and delivers operational plans appropriate to life cycle of the brand

  • Manages patient flow from ambulatory to commissions, interacts with regional health authorities to facilitate patient flow and successfully manage key administrative processes.

  • Develops and manages critical relationships with key specialists in assigned key accounts.

Key performance indicators:

  • Targets achieved vs. Budget
  • Quality of launch strategies and timeliness of implementation of marketing activities
  • Quarterly targeted call planning, segmentation, targeting and reporting- CRM

Minimum Requirements:

  • Strong key account management experience or product management experience
  • At least 5 years of experience in sales/commercial functions
  • Experience in Onco business set up is advantage

Skills:

  • CRM (Customer Relationship Management)
  • Customer Care
  • Field Sales
  • Key Account Management
  • Multitasking Skills
  • Patient Care
  • Promotion (Marketing)

Languages :

  • English language, both written and spoken

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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International
Innovative Medicines
Serbien
Serbia
Marketing
Full time
Regular
No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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REQ-10011393

Customer Engagement Manager / Therapeutic Area Lead - Belgrade

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