Feb 15, 2024

About the Role

1 company! That is the journey Novartis is on in its quest to extend and improve people’s lives through reimagining medicine. We have a clear strategy: to be a focused medicines company powered by sophisticated therapy platforms and data science. We recognize that our People drive our company and that significant effort is being invested in unleashing their power through the transformation of our culture and our organization.

The Business Partner for Innovative Medicines/ Field Engagement drives and ensures that DDIT global, region and country (where applicable) demand is captured from business and collaborates with other functions to ensure quality services are delivered to stakeholders as per agreed service descriptions

Your Responsibilities:
Your responsibilities include, but not limited to:
• Business partner to proactively shape change portfolio and technology roadmap (3-5y horizon)
• Drive forward thinking and innovation within business w.r.to tech driven business capabilities and processes, leading conversation with consulting mindset together with other DDIT functions
• Accountable for program, project & product delivery to the business
• Partner with business to drive business transformation programs enabled by technology, co-own transformation outcomes
• Responsibly define, plan and execute commercial initiatives following the Novartis principles of going big on data & digital
• Drive enablement of digital capabilities for the Commercial Domain in close cooperation with DDIT delivery teams and IM BE&E and CE&E teams.
• Obtain understanding of business and IT processes across commercial platforms
• Collaborate with Service Operation team to manage the situations when critical issues happen
•Act as IT professional to drive initiatives and move things forward with global team.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Role Requirements

What you’ll bring to the role:
• 5+ years’ experience in multiple assignments in IT, preferably relating to Marketing & Sales, in large, multi-national companies.
• Experience to work in complex organizational environments (e.g. matrix organizations).
• Broad knowledge of state-of-the-art IT technologies and best practices around commercial capabilities (SFE, BI, ML/AI, MA etc)
• Experience in Veeva, Salesforce, Informatica, SAP, Workday, Master Data Management, Website technology, Google Analytics is a plus
• Good understanding of commercial business processes and experienced is a plus.
• Healthcare industry including FMCG experience & understanding commercial business process is a plus
• Solid educational background, MBA or advanced degree in Information Technology or Business Administration preferred.


Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!

Imagine what you could do at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Petaling Jaya
Technology Transformation
Full Time
careers default image

Director DDIT IM JP & APMA Field Engagement & Operations

Apply to Job Access Job Account