375276BR
May 26, 2023
India
Job Description
105,000 people reimagining medicine for more than 750 million people globally. That is also the number of people you may impact as our new internal consultant
Your responsibilities include but not limited to :
• Full financial responsibility for project budget, ROI, savings, productivity, vendor payments and ensuring project team output meets or exceeds assigned targets.
• Responsible for project level customer relationship management for Medical, Commercial and Technical operations customers
• Responsible for leading and coaching the project team on best practice, understanding of PLS services, and identification of internal collaboration opportunities (PLS & NBS) to meet organizational objectives
• Responsible for ensuring the highest levels of customer satisfaction by delivering the best customer experience, quality of products, and value to ensure the highest recommendations and return business. Directly responsible for driving CSat and NPS improvements for their customer group
• Applies solid instructional design methodology, including adult learning theory, interactive activities, and competency-based evaluations to ensure time spent in training is value added.
• Responsible for vendor management including a selection from an approved list and manages the chosen vendor using agreed global vendor management approaches to ensure appropriate use of resources to design and/or deliver training programs
• Applies project management principles, processes, and tools to ensure on-time and on-budget delivery of training projects and clear communication with all involved stakeholders.
Your responsibilities include but not limited to :
• Full financial responsibility for project budget, ROI, savings, productivity, vendor payments and ensuring project team output meets or exceeds assigned targets.
• Responsible for project level customer relationship management for Medical, Commercial and Technical operations customers
• Responsible for leading and coaching the project team on best practice, understanding of PLS services, and identification of internal collaboration opportunities (PLS & NBS) to meet organizational objectives
• Responsible for ensuring the highest levels of customer satisfaction by delivering the best customer experience, quality of products, and value to ensure the highest recommendations and return business. Directly responsible for driving CSat and NPS improvements for their customer group
• Applies solid instructional design methodology, including adult learning theory, interactive activities, and competency-based evaluations to ensure time spent in training is value added.
• Responsible for vendor management including a selection from an approved list and manages the chosen vendor using agreed global vendor management approaches to ensure appropriate use of resources to design and/or deliver training programs
• Applies project management principles, processes, and tools to ensure on-time and on-budget delivery of training projects and clear communication with all involved stakeholders.
Diversity & Inclusion / EEO
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Minimum Requirements
What you’ll bring to the role:
Essential:
• Learning and Business-related Masters Degree. Project Management qualification. Train-the-trainer and/or instructional design qualification essential
• 8+ Years managing learning project budgets of up to $1m including vendor and contractor management, experience managing project level P&L’s. 3+ Years working in a customer-facing role, ideally with an agency providing services into the Pharma industry. 7+ Years Knowledge of adult education theory and practice. Experience in managing multiple projects at the same time.
Desirable requirements:
• Ability to work with a cross-functional team in a matrix environment.
• Excellent communication and interpersonal skills.
Why Novartis?
236 million lives were touched by Novartis medicines in 2022, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s li
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Essential:
• Learning and Business-related Masters Degree. Project Management qualification. Train-the-trainer and/or instructional design qualification essential
• 8+ Years managing learning project budgets of up to $1m including vendor and contractor management, experience managing project level P&L’s. 3+ Years working in a customer-facing role, ideally with an agency providing services into the Pharma industry. 7+ Years Knowledge of adult education theory and practice. Experience in managing multiple projects at the same time.
Desirable requirements:
• Ability to work with a cross-functional team in a matrix environment.
• Excellent communication and interpersonal skills.
Why Novartis?
236 million lives were touched by Novartis medicines in 2022, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s li
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Operations
CONEXTS
India
Hyderabad, AP
Nov Hltcr Shared Services Ind
Marketing
Full Time
Regular
No
