May 25, 2023

Job Description

About 108,000 people of more than 140 nationalities working at Novartis around the world are committed to improve and extend people’s lives. Novartis products reach nearly 800 million people globally, and we are finding innovative ways to expand access to our latest treatments.

Your Responsibilities:

Your responsibilities include, but not limited to:

• Support the team in the operational conversion of P&O (HR) strategic objectives.
• Provide support and specific advice in the implementation of processes and standards for all P&O (HR) Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training.
• Support the identification and planning of services P&O (HR) Services will provide.
• Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
• Perform user administration tasks (e.g., access management).
• Track service requests and troubleshoots and analyze error messages and questions.
• Support periodic cost and efficiency analyses to support productivity objectives and support personnel cost budgeting process and control.
• Support evaluation of the services / processes / continuous improvement in scope.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:

• Bachelor’s Degree in any relevant discipline.
• Previous experience in HR Services is a plus.
• German level C1 or Swiss-German Level B2 is a must.
• English language proficiency is a must.
• Outstanding communication skills.
• Strong problem-solving skills.
• Strong attention to details.

Why Novartis?

766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
People & Organization
P&O People Services and Technology
Human Resources
Full Time
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