Key Account Manager - Dermatology, South/West England & NW/SW London

Location:
This position will encompass territory across
South and West of England, South Wales and North West & South West London. The ideal location for this role is M4 corridor (Oxford/Reading/Bristol area) in order to easily reach the main centres.

About the role:
This is an exciting brand new opportunity to join a newly formed team and lead the launch of a new indication in dermatology for a biologic treatment across this territory.

The purpose of the role is to be fully responsible for the launch of this indication, achieving sales targets and promoting the Dermatology products to health care professionals and payors across a number of priority accounts.

This role is based in UK. Novartis is unable to offer relocation or visa support for this role: please only apply if this location is accessible for you and you have the right to work in the UK.

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Key responsibilities:
• Develop business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations necessary to achieve agreed objectives
• Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales
• Provide Key account/hospital network support, market access support, including referral networks
• Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
• Achieve agreed contact, coverage and frequency targets through various communication channels
• Ensure customer satisfaction and best in class customer relationship
• Ensure the accurate and timely completion of all reports
• Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
• Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives.
• Provide input into effective use of promotional funds and territory sales forecasting.
• Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices.


KPIs
• Achievement of sales revenue and market share targets vs plan
• Responsible for budget allocated to cover customer activities
• Customer Satisfaction and Customer relationship building
• Maintenance of Key Accounts -Sales Planning and Reporting

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