Jan 24, 2023

Job Description

2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength! Those joining Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be careers with genuine impact!This is one such role!

Are you ready to make a difference?

Your key responsibilities:

• Support the team in the operational conversion of P&O strategic objectives. -Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training.

• Support the identification and planning of services P&O Services will provide. -Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).

• Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control. -Support evaluation of the services / processes / continuous improvement in scope.

• Contribute to P&O Services projects at country or BU level Service Delivery & Operational Excellence -Provides day-to-day P&O Services Delivery operations with compiling and entering data, & reconcile errors to maintain accurate & complete HR, Payroll & time & attendance records, all in timely & accurate manner -Acts as subject matter expert for P&O Services related to data & processes

• Ensures maintenance of all relevant HR related data is correct & complete -Ensures compliance in line with relevant legislation, Data Privacy, Protection guidelines & other relevant guidelines across identified geographies -Performs country specific Data consistency check -Respects & follows the payroll calendar to prepare the necessary payroll inputs -Supports SOX Controls & internal Financial & HR controls -Resolves P&O Services related queries & issues within the standard established time frames raised by various stakeholders, incl. associates

• Escalates requests & issues that cannot be resolved directly to the appropriate escalation point of contact (i.e. IT / Time Services Delivery Manager / People Partner) -Close collaboration with country people partners to manage operation inquiries, escalations & stakeholder management -Core T&A Technology Activities & BAU Tasks -Highlights exceptions & deviations

• Extracts regular & ad hoc reports needed for P&O Services upon request and get support from reporting team when needed -Identifies and gathers system enhancements and change requests to report and coordinates with IT and/or global support team

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:

• Education: Bachelor/Master degree in HR/Accounting/ Business or related field is preferred (Master degree is preferred)

• Languages: Excellent English spoken and written; Additional knowledge of Spanish, French, German, Mandarin added advantage

• Experience: Min. 3 years’ experience in HR Services operation on a HR Solution platform and background in HR Services either in Payroll-Time or HR Technology as added plus

• Experience with transformation initiatives and transition projects is a plus Workday/SuccessFactor

• Mexico located


You’ll receive: (not mandatory)Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well.

Why Sandoz?500 million patients were touched by Sandoz generic and biosimilar medicines in 2021and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiouslytackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!Imagine what you could achievehere at Sandoz!

Join our SandozNetwork: If this role is not suitable to your experience or career goals but you wish to stay connected to hearmore about Sandozand our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)
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