Nov 15, 2022

Job Description

20 years and 2 million-years of patient data waiting for you to unlock the next breakthrough in medicine.

Your responsibilities include but not limited to

• As part of the Salesforce Solution Delivery organisation, this role will lead the global program to transform how we optimise data storage and management across the Novartis Salesforce platform for our complete global portfolio of Salesforce business applications.
• The objectives of this initiative will be that we align with global record retention policies, significantly reduce Salesforce data storage costs, improve system performance and also ensure a more robust data recovery across integrated systems in the event of a disaster.
• As a key player in our program, this role will be accountable for the overall governance of our strategic vendor to plan and execute the delivery, as well as the governance of the backup and archiving tool product vendor, to ensure a seamless rollout and close collaboration between the different teams in the Salesforce environment.
• As well as this, the role will also be accountable for a number of business applications in our global Salesforce portfolio, ensuring the successful management and delivery across these applications by the relevant teams.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

• Bachelor’s degree in IT or equivalent experience
• > 8 years of relevant professional IT experience; 2
Demonstrable experience in Salesforce
• Consistent track record of broad industry experience and good understanding of complex enterprise IT landscapes and relationships
• Experience in Agile project delivery and general management in an international environment. Excellent knowledge of business processes, experience in regulated system environment and ability to “speak the business language” when talking about IT subjects
• Experience in advising peers and senior customers on complex issues and provide complex, contextual guidance to influence actions of internal and/or external partners
• Experience in handling internal and external experts in different locations and time zones

766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Hyderabad, AP
Full Time
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Assc. Dir. Service Mgmt. Salesforce

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