357160BR
Nov 24, 2022
United Kingdom

Job Description

This role will be open internally until Fri 25th November.

The purpose of the role is to be responsible (directly or indirectly) for achieving sales targets and promoting the Haematology products to health care professionals for a specific account, product or a given territory in a specialty area. Brings specialist knowledge in the required therapeutic area.

Key Performance Indicators:
- Achievement of sales revenue and market share targets vs plan
- Responsible for budget allocated to cover customer activities
- Customer Satisfaction and Customer relationship building
- Maintenance of Key Accounts
- Sales Planning and Reporting

Main Responsibilities:
-Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales -Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives
-Provide network support, market access support, including referral networks
-Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
-Achieve agreed contact, coverage and frequency targets through various communication channels
-Ensure customer satisfaction and best in class customer relationship
-Ensure the accurate and timely completion of all reports
-Handle enquiries quickly and professionally and in accordance with company procedures.
-Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives.
-Provide input into effective use of promotional funds and territory sales forecasting.
-Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis. Demonstrate Behavior in accordance with Novartis code of practice.
-In case of a Manager/ Leader; the person is responsible for the sales planning; target; reporting; and knowledge of the team/account and of himself/herself.
-Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
-Distribution of marketing samples (where applicable)

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

- UK NHS experience is essential
- Experience of Sales in Pharma/healthcare is desirable but transferable skills may also be considered e.g. strategic thinking, account management/ planning/prioritisation, selling skills, analytical skills, project management
- Omni channel experience is highly desirable
- Specific Product knowledge is desirable
- Established Network to target Customer Group is desirable
- Evidence of managing own time and being self motivated
- Collaborative with excellent interpersonal and communication skills
ONCOLOGY
ONCOLOGY BU
United Kingdom
National
Sales
Full Time
Regular
No
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357160BR

Key Account Manager - South Central/South West England

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