Jan 30, 2023

Job Description

Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
The Associate Director, Market Research Iptacopan will develop and execute marketing research programs and analyses providing strategic insights which support long term business goals with significant potential to impact business outcomes and patient impact. Responsibilities include gathering market, HCP and patient insights including: insight mining, positioning, managing patient models, market and competitive analysis, landscape assessments using both primary & secondary information, benchmarking, and opportunity evaluation. Will be responsible for marketing research supporting the specific TA, as well as ad hoc research as needed. Incumbent must proactively identify issues and opportunities, define and prioritize information needs, creatively apply market research techniques to answer questions, and effectively develop and communicate actionable recommendations to all levels of management.

The ideal location for this role is our East Hanover site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position may require up to 20% travel. This is a US based position. No international relocation will be provided for this position

Major Accountabilities (may include but not limited to):
•Champion new approaches & techniques to obtain a deeper understanding of physician, patient and other stakeholder behaviors, needs and motivations.
•Develop deep understanding of patients and HCP journeys and the opportunities and issues emerging form the journeys
•Drive partnership with both US & Global teams to define key business questions and how we best address.
•Oversee efficient & optimal use of marketing research budgets, & drive productivity.
•Work effectively with offshore teams
•Ensure team compliance with issues affecting marketing research execution such as AE reporting, state restrictions, etc.
•Effectively communicate actionable insights and findings to all levels of the commercial organization. Provide clear recommendations for the team based upon these insights
•Translate analytical findings into actionable recommendations, communicate through regular interaction the team -Develop advanced technological ideas and guides their development into a final product
•Ensure compliance with Novartis policies including project management for process & systems to support and document compliance of the specialty exclusion process
•Maintain transparency into market research budgets, optimize deployment of resources, identify areas of improvement/productivity, and impact
•Employ creative methodologies and strategies using internal and external data sources to identify potential patients
•Explore and evaluate new data sources for targeting to drive Insights and innovation and to identify opportunities for improvement

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What you will bring to the role
•5+ years of experience in the design and execution of primary and secondary research
•Knowledge of marketing research databases
•Excellent communication skills. Strong ability to express insights and recommendations using both written and verbal communications
•Ability to work independently with a proactive approach to meeting the business needs. Must be able to work well both independently as well as part of a broad team
•Familiarity with marketing analytics or a decision sciences function and experience with advanced quantitative methods is a strong plus (e.g. segmentation, predictive modeling)
•Experience with statistical computing and data manipulation is a plus. (i.e. R, Python, SAS, Excel, VBA, Alteryx, SQL)
•Deep understanding of pharmaceutical sales, marketing data sets is required. Prior experience in medical claims data sets (IQVIA, Symphony, Flatiron) a plus, as is prior marketing research experience.


The pay range for this position at commencement of employment is expected to be between $151,200 and $226,800 year; however, while salary ranges are effective from 1/1/22 through 12/31/22, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual performance, Company or individual department/team performance, and market factors.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

COVID-19: While Novartis does not require vaccination at this time, for certain Novartis sites in the US all associates and candidates may be required to either upload an image of their COVID-19 vaccine card demonstrating proof of full vaccination for COVID-19 (or other similar evidence of vaccination) or proof of a negative COVID-19 test taken by the associate or candidate within the past seven days to enter any of our sites and/or customer office or healthcare facility, as well as prior to participating in other work related off-site meetings. Employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].
East Hanover, NJ
Full Time
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Associate Director, Market Research Iptacopan

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