Jan 19, 2023

Job Description

Job Purpose

As part of OD Consulting teams, work with business leaders and P&O colleagues to diagnose and address complex organisational challenges within and across Novartis’ businesses, enabling Novartis to successfully and sustainably drive its transformation, contributing to the mission of reimagining medicine to improve and extend people’s lives.

Major Accountabilities

Managing and delivering OD projects as part of a team and in partnership with business leaders and P&O colleagues. Support the diagnosis and solution development for prioritised, complex organisational challenges within and across Novartis businesses, to unlock disproportionate value. The role is predominantly project based with approx. 80% of time spent on consulting delivery:

As a consultant, support projects with business leaders and their teams to address organisation challenges and opportunities to create the organizational capability needed to drive business performance. This includes seeking to make the complex more simple for the business.

Deliver research and data analysis to diagnose root causes, and help determine OD intervention plan against need (vs demand).

Support design and delivery of high quality organization design, development and change management advice and interventions in line with business needs diagnosis.

Ensures high business impact through quality delivery, applied consulting skills and stakeholder management, facilitating change in a heavily matrixed and dispersed environment. Often works with senior executives.

Drives the development of project materials incl. working session content and designing and delivering appropriate interventions, incl facilitation

Actively contributes to development of OD practice areas such as org & operating model design, org health & diagnosis, change mngt. 20% of time spent on

Supports OD skills building across P&O and line managers locally. This includes contributing to formal and informal learning, enabling engagement across multiple channels, providing knowledge sharing mechanisms

Enables development of OD practice methodology and tools, working closely with OD Global Leads and P&O and Line Managers to develop content platforms

Enables the OD community building across P&O

Key Performance Indicators (Indicate how performance will be measured)

Quality of contribution to specific projects according to customer needs and expected outcomes delivered to cost, quality and time

Feedback from internal partners, and clients (Snr Business leaders, PO business partners, PO colleagues) recognize added-value of support

Evidence in organisational health metrics from a variety of sources incl Our Voice, Team perspectives, Org health reports

Progress in implementing People & Organisation Strategies

Japan Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to midcareer[1][email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements


Relevant degree, postgraduate and working qualifications preferred in the relevant business or applied behavioural sciences (e.g. Strategy, Business Administration, Organization Development, Psychology, HRM, MBB, etc).

Languages: Fluent in English, Business level Japanese


Minimum 5 years OD, strategy or transformation consulting experience

Practical and pragmatic business focus

Proven analytical and conceptual skills, combined with ability to implement

Successful track record in application of OD and consulting tools and solutions in solving complex business problems and delivering global projects

Known for strong collaboration and networking

Proven experience in leading and working with multi-disciplinary teams across a dispersed & matrixed organization (e.g. strategy, operations, technology, P&O, etc.)

Experience in managing senior-level relationships incl. presenting to senior stakeholders or decision maker

Competency profile:

Role modeling our aspired culture of Curiosity, Inspire and Unboss

Analytical thinking to diagnose and solve complex business problems using data

Ability to diagnose business/organization change issues and to identify appropriate type of intervention.

Consulting skills with experience in building trust and managing client relationships in high-pressure environment.

Strong team player, stakeholder management and communications skills.

Talent for working in international and global project teams combined with the ability and confidence to work in high-ambiguity environments in which you are willing to challenge senior leaders.

Proven strategic skills and business understanding, combined with drive to implementation.

Specific Professional Competencies

Experience in transformations, OD/ change management interventions or business improvement projects.

Diagnosing organisations and understanding organisational health using various data measurement and analysis methods, combined with the ability to determine the appropriate interventions to shift performance outcomes
Human Resources
Full Time
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Organization Development Leader

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