Sep 28, 2022

Job Description

500 million patients were touched by Sandoz generic and biosimilar medicines in 2021 and while we’re proud of this, we know there is more we could do to continue to help pioneer access to medicines for people around the world.
The Medical Information & Communication Manager will provide timely, accurate and balanced first point of contact medical/scientific and technical information for telephoned (and maybe video conference - Real Time Medical Information) medical questions and issues in real time; document medical inquiries; create positive customer interactions; capture potential adverse events; and provide disease state and product training to internal groups.
Major Accountabilities
Program Oversight
• Lead and deliver timely and high-quality support for all Medical Information projects with ownership and accountabilities, including:
• Coordinate information flow from internal and external sources to facilitate the dissemination of accurate, timely, consistent, and balanced information to internal personnel and external customers (health care professionals).
• Research and respond with written and oral inquiries from internal and external customers.
• Proactively develop medical response documents, create unique responses, and revise/update existing documents in database.
• Search, evaluate, and summarize the published medical and scientific literature
• Work independently yet ensure strategic alignment of information with key internal stakeholders and experts, as necessary.
• Identify emerging medical trends, marketplace issues (e.g., Medical Inquiry Trends, Business Intelligence) and quality assurance issues and share with appropriate personnel.
• Participate in the creation of, and ensure adherence to, departmental and corporate policies and quality standards.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

• PharmD, healthcare-related PhD, or MD is required with significant industry or related medical information experience preferred. Post-graduate specialty training is desirable.
• At least 2 to 4 years of experience in a drug information setting is preferred. Successful professional with 2+ years of pharmaceutical experience in drug information setting (including fellowship). Customer-oriented approach and ability to effectively work in cross-functional teams
• Strong knowledge of medical terminology, pathophysiology, pharmacology, pharmacotherapeutics, and laboratory diagnostic tests.
• Knowledge of drug information processes and adverse event reporting regulations a must
• Computer literacy is required.
• Strong ability to analyze and synthesize emerging scientific data and put into strategic context.
Why Sandoz?
How will we do this? We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Sandoz!
Princeton, NJ
Research & Development
Full Time
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Medical Information Manager

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