Aug 05, 2022

Job Description

The Strategic Site Partnership Manager (SSPM) is a regionally based individual contributor who is responsible for managing strategic accounts that conduct clinical trials. The SSPM will report into the Strategic Site Partnership Head for US region and will proactively manage the customer relationship to cultivate key customer relationships and optimizes the cooperation with selected trial sites to improve performance in clinical studies (phase I-IV, global, regional, local) in all Franchises (all disease areas) regarding patient numbers, timelines and quality and thus establishes Novartis as partner of choice in clinical trials. This position will work collaboratively across various local and global Trial Management Operations groups (Strategy, Finance, Training, Contracting, Medical).

Your Key Responsibilities:

In cooperation with study sites:
• Prepare and implement Site Partnership Strategic Plan in cooperation with assigned study sites and US Medical, when appropriate
• Communicate Novartis standards & expectations to partner sites for current and future clinical trial collaborations.
• Support and optimize speed of site initiation readiness as well as achievement of committed patient numbers in partner sites.
• Be single point of contact for all US TMO and for the relevant external stakeholders (e.g., departments heads, investigators, pharmacists, clinic administration) over all therapeutic areas at assigned sites.
• Responsibility to bundle all information regarding the assigned sites, to oversee all study activities and to survey sites' strengths, areas of improvement and trial capacity.
• Support sites to develop their network with other departments to improve study startup, patient management and recruitment.
• Support negotiation of study fees, contracts, contract templates and other templates as applicable

Novartis internal:
• Optimize Novartis processes with the goal to simplify and speed up study start-up with focus on site set-up.
• Guides and oversees partner site activities regarding overarching topics, in particular execution of the partner site Strategic Plan
• Communicate knowledge regarding sites and the overarching topics to the organization and inform and recommend relevant functions actively (e. g. site selections)
• Identify and escalate as necessary, key partner site challenges and develop appropriate cross-functional mitigation plans.
• Act as a single point of contact within the US TMO and direct cross-functional collaboration within the TMO team (e.g., CSMs, CTAs, TR, Contracting, Quality & Compliance) as well as the medical franchise (e. g. MA, MSLs) and other Novartis departments (e. g. legal, finance, QA) for assigned sites

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What You’ll Bring to the Role:
• A bachelor's degree in scientific or health discipline required; advanced degree preferable.
• Minimum 10 years’ experience in in the pharmaceutical industry and at least 5 years of experience in clinical trial management
• Capable of leading in a matrix environment, without direct reports
• Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution
• Strong project management capabilities with demonstrated ability to problem solve and mediate complex issues.
• Thorough understanding of the international aspects of drug development process, including expert knowledge of international standards (GCP/ICH), health authorities (FDA/EMEA), local/National Health Authorities regulations and Novartis standards.
• Demonstrated negotiation and conflict resolution skills both internal and external (site relationships)
• Strong influencing and presentation skills
• Effective communication skills
Travel: This is a field leadership role with an expectation of up to 50% travel. The preferred location for this role is PA, NY, NJ, CT, MA.

Why consider Novartis?
750 million. That is how many lives our products touch.

And while we are proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous, and collaborative people like you are brought together in an inspiring environment. Where you are given opportunities to explore the power of digital and data. Where you are empowered to risk failure by taking smart risks, and where you are surrounded by people who share your determination to tackle the world’s toughest medical challenges.
Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Vaccine Policy: While Novartis does not require vaccination at this time, for certain Novartis sites in the US all associates and candidates may be required to either upload an image of their COVID-19 vaccine card demonstrating proof of full vaccination for COVID-19 (or other similar evidence of vaccination) or proof of a negative COVID-19 test taken by the associate or candidate within the past seven days to enter any of our sites and/or customer office or healthcare facility, as well as prior to participating in other work related off-site meetings. Employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination.

As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Global Drug Development
Boston, MA
Research & Development
Full Time
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Strategic Site Partnership Lead – Northeast – Remote

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