Jul 19, 2022

Job Description

Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.

The ideal location for this role is our East Hanover site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position may require up to 20% travel. This is a US based position. No international relocation will be provided for this position

Are you passionate about Pharmaceutical Integrated Insights and motivated to operate in an ‘unbossed’ culture? Are you curious to see how your skills and experience can impact breakthrough life-changing medicine and have a positive impact on the lives of everyday people?

Then come and join our US Innovative Medicines organization in one of 2 Director, Integrated Insights Lead, Cross Portfolio positions. Here are the product areas for each of the roles we are recruiting for:

• Director, Integrated Insights Lead – Cross-portfolio - Multiple Therapeutic areas
• Director, Integrated Insights Lead – Cross portfolio - Oncology

The Director, Integrated Insights – Cross Portfolio works across the Pharma or Oncology portfolio, engaging with DIA across product teams to identify and tackle issues that span brands and affect the broader portfolio. This role supports a holistic view of the health of the business, seeks clarity on critical issues, and identifies and elevates insights that may impact the full portfolio. This Director maintains strong relationships and communication with the Integrated Insights teams to ensure visibility into the latest customer and consumer insights within the product teams, and identifies emerging patterns that have portfolio-level implications. This role also ensures that portfolio strategies reflect the latest market, customer and consumer insights, and supports the development of C-suite and Board level business reviews.

This leader is an “Intellectual Sparring Partner”, a proactive, committed colleague who productively challenges assumptions and elevates the thinking of those around them. They have hands-on capability to use a range of syndicated/proprietary data systems, advanced analytics, and custom, traditional, digital, and emerging research methodologies to address issues. They place a priority on communication – up, down, and across the organization - in order to stay aware of developments and keep stakeholders informed. They are able to synthesize large amounts of information into clear narratives that drive alignment and lead to action.

This role reports to the Executive Director, Integrated Insights -Cross Portfolio within the Data, Insights & Analytics team, and works closely with the Integrated Insights team members across the portfolio.

Your responsibilities include, but are not limited to:

• Engage with Executive Director, Integrated Insights -Cross Portfolio to align on portfolio needs and priorities related to Data, Insights & Analytics.
• Partner with members of the Integrated Insights Team to discover, share and communicate insights and analytic outcomes which have portfolio implications.
• Partners with commercial teams within the Pharma or Oncology business to address business needs with consumer and customer insights and analytic solutions.
• Patient Insights – create understanding of the shared human experience and success across the therapies we offer, with an emphasis on behavioral and environmental drivers that consistently affect all areas of the portfolio.
• Customer Insight – use a 360° understanding of customers/health care providers (HCP) to identify factors and issues that are shared across the portfolio.
• HCP and Patient Journey Mapping – leverage research on the end-to-end experience for HCPs and patient to identify common portfolio drivers across moments of truth.
• Field Performance Drivers – utilize market data to monitor FF productivity; identify root cause of any performance issues and highlight areas of opportunity.
• Address ad hoc portfolio issues with/for the CPO by connecting with the Integrated Insights Teams, Enterprise Analytics and other partners to create fact-based, aligned summaries and recommendations.
• Work within Ethics, Risk and Compliance policies and procedures and ensure those around him/her do the same.
• Work to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What will you bring to the role
• Bachelor's degree in related field is required; Master of Science and/or MBA preferred
• 7 + years of progressive leadership experience within the Pharma/Life Sciences industry within in an Analytics & Insights organization bringing Therapeutic portfolio insights to life across a wide group of portfolios.
• For the Integrated Insights Lead – Cross portfolio – Oncology position it is a requirement to have Oncology experience.
• Experience of working in key consulting organizations such as McKinsey, BCG or ZS Associates required.
• Deep experience in consumer insights, including an application of behavioral and psychological research methodologies.
• Strong communicator with excellent interpersonal skills and team orientation
• Proven teamwork, collaboration, and people management skills
• Works effectively across functions as a team player to seamlessly help to achieve common goals without hierarchy, politics, or self-interest
• Strong organization skills, detail oriented and customer focused


Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

COVID-19: While Novartis does not require vaccination at this time, for certain Novartis sites in the US all associates and candidates may be required to either upload an image of their COVID-19 vaccine card demonstrating proof of full vaccination for COVID-19 (or other similar evidence of vaccination) or proof of a negative COVID-19 test taken by the associate or candidate within the past seven days to enter any of our sites and/or customer office or healthcare facility, as well as prior to participating in other work related off-site meetings. Employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
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East Hanover, NJ
Full Time
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Director, Integrated Insights Lead - Cross-Portfolio (X 2)

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