Jul 19, 2022

Job Description

Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.

The ideal location for this role is our East Hanover site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position may require up to 20% travel. This is a US based position. No international relocation will be provided for this position

Are you passionate about Pharmaceutical Integrated Insights and motivated to operate in an ‘unbossed’ culture? Are you curious to see how your skills and experience can impact breakthrough life-changing medicine and have a positive impact on the lives of everyday people?

Then come and join our US Innovative Medicines organization in one of 7 Executive Director, Integrated Insights positions. Here are the product areas for each of the roles we are recruiting for:

• MS
• Immunology
• Heart Failure
• Women's Cancer
• RLT/Pluvicto

This Executive Director is an expert in the context of the disease area/brands, is a champion for the voice of customers and patients, has strengths in analytics (predictive and performance), behavioral insights, and a skill for defining a compelling narrative that challenges the status quo to allocate resources toward the most relevant business needs and opportunities. This leader will inspire their team to embrace the role of “Intellectual Sparring Partner” as they take ownership of new ways of working to become a proactive, committed partner focused on driving outcomes by leveraging syndicated, custom, traditional, digital, and emerging methodologies, and will actively partner with the Vice President of Integrated Insights, other Integrated Insights Leads, Customer Engagement & Enterprise Analytics, Strategic Data Products, and DIA Capabilities partners to deliver solutions. This person will work closely with the Marketing Strategist and other cross-functional leaders to direct the efforts of the Integrated Insights team as they deliver on the current and future needs of the Product Focused business.

The Executive Director, Integrated Insights (Product Team) leads a team of professionals to generate and apply customer and consumer insights and analytics that create successful business outcomes and fuel product growth. The Executive Director engages with the General Manager and other cross-functional leaders and is a direct member of the Integrated Marketing Strategy Team (IMST). This role ensures that current actions and future strategies are firmly rooted in an understanding of consumer behavior. This leader ensures the Integrated Insights team proactively engages with the Integrated Marketing Strategy Teams (IMST) to use consumer, customer and market knowledge to uncover growth opportunities, provide clarity on critical issues, and resolve priority business problems.

Your responsibilities include, but are not limited to:

• Lead a team of 2-7 Insights professionals embedded within a Product Focused Team
• Define and embed new skills (e.g.: problem identification, behavioral research framework, articulating recommendations in relevant context) and new ways of working
• Engage with SPOCs across the Integrated Product Strategy Team (IPST) to ensure strong cross-functional alignment and collaboration to deliver results.
• Work with Heads of Integrated Insights, Customer Engagement & Enterprise Analytics, Strategic Data Products, and DIA Capabilities to support the Integrated Insights team.
• Within their specific Product Focused Team, the leader will partner with cross-functional leaders to guide the team to deliver end-to-end Integrated Insights that address commercial needs across sales, marketing and other key areas.
• Marketing Insights and analytics including: Patient Insights, Customer Insights, Brand activation, HCP & Patient Journey Mapping, Behavioral Insights and Integrated performance analytics
• Work with brand assigned market access insights and analytics team to maximize product performance e.g. rebate and contract model strategies, Market Access contracting strategy & tactics, and to optimize contracted formulary status by targeting favorable access environments
• Work within Ethics, Risk and Compliance policies and procedures and ensure those around him/her do the same.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What will you bring to the role
• Bachelor's degree in related field is required; Master of Science and/or MBA preferred
• 10+ years of progressive leadership experience in Analytics and Insights focused roles supporting Commercial/Sales/Brand/Product organizations
• Prior Pharma/Life Sciences experience coupled with experience in one of the aforementioned therapeutic area is preferred
• Experience leading Analytics and Insights teams is required.
• Deep experience in consumer insights, including application of behavioral and psychological research methodologies.
• Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial operating platform
• Strategic planning capability combined with an outstanding ability to drive execution with a focus on directing operational enhancements to increase quality and effectiveness
• Have successfully managed the development of others
• Works effectively across functions as a team player to seamlessly help to achieve common goals without hierarchy, politics, or self-interest


Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

COVID-19: While Novartis does not require vaccination at this time, for certain Novartis sites in the US all associates and candidates may be required to either upload an image of their COVID-19 vaccine card demonstrating proof of full vaccination for COVID-19 (or other similar evidence of vaccination) or proof of a negative COVID-19 test taken by the associate or candidate within the past seven days to enter any of our sites and/or customer office or healthcare facility, as well as prior to participating in other work related off-site meetings. Employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
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East Hanover, NJ
Full Time
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Executive Director - Integrated Insights - Multiple Positions X 7

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