Jun 24, 2022

Job Description

Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With a strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.

Job Purpose
The Geography covers the following areas Baltimore, Maryland, Virginia, Delaware, Washington DC and potentially other areas. This position must live in close proximity to the assigned geographical region.

The Immunology Account Manager develops, coordinates and implements a strategic business plan for AOSD, CAPS, SJIA and PFS accounts, institutions, customers and systems of care, that will drive disease awareness, educate customers on the product and associated patient services, create and facilitate access to product, and drive local market sales. This individual will also be responsible for building long-term relationships with key decision-makers and influencers to obtain local customer insights and identify business opportunities for assigned brand and therapeutic area. Collaborate with marketing, USMM, and home office to develop and execute customer centric programs aligned with franchise strategic imperatives.

Your responsibilities will include, but are not limited to:
• Conduct regular business analyses of the local market— leads, opportunities to identify leads (local medical conferences), customers, payers, competition, key stakeholders, legislation, policies within the area of inflammatory diseases, rare diseases, orphan diseases
• Develop and maintain a deep understanding of the customers and accounts in the area
• Map flow of payments within the accounts — payer mix, purchasing patterns, account business model — to provide input into contracting and market access strategies
• Identify opportunities and lead cross-functional team to implement strategies and tactics to ensure and facilitate access to product at local level
• Identify and work closely with key accounts and customers to address reimbursement and distribution issues to ensure timely and uncomplicated access to product
• Build key business relationships and discuss company products (as assigned), company programs, and customer specific tactics/programs with key stakeholders and decision makers at assigned accounts (i.e. Medical and Pharmacy Director, CEO, Program Director, Head of PR, Head of Patient Services, Head of Reimbursement and Patient Assistance, Head of Procurement, clinical staff (physicians, nurses, social workers, physical therapists, etc.)
• Obtain formulary approvals and achieve the prioritization of our products in treatment proto-cols. Develop advocates amongst assigned customer base
• Identify leads and key customers that treat assigned diseases with whom important relation-ships should be built

This position can be based remotely anywhere in Baltimore, Maryland, Virginia, Delaware and Washington DC (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.

Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What you’ll bring to the role:
Education: Bachelor’s degree required, advanced degree a plus
• Minimum of 8 years pharmaceutical sales experience, minimum 5 years in Account, Hospital or Specialty sales
• Biologics, Rheumatology, Rare Disease and/or Allergy/Immunology experience- highly preferred
• Extensive experience in Medicare/Medicaid/Managed care reimbursement, complex distribution pathways- highly preferred
• Demonstrated ability to be creative / think “outside-the-box” and use non-traditional approaches within Novartis ethics and compliance policies
• Strong track record of performance with demonstrated ability to work with accounts, multiple stakeholders and academic customers
• Proven ability to establish and cultivate key customer relationships and the ability to work effectively with cross-functional teams
• Strong problem-solving, business planning and analytical skills
• Travel as needed for business requirements, approximately, but not limited to 60%.

Why consider Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

COVID-19: While Novartis does not require vaccination at this time, for certain Novartis sites in the US all associates and candidates may be required to either upload an image of their COVID-19 vaccine card demonstrating proof of full vaccination for COVID-19 (or other similar evidence of vaccination) or proof of a negative COVID-19 test taken by the associate or candidate within the past seven days to enter any of our sites and/or customer office or healthcare facility, as well as prior to participating in other work related off-site meetings. Employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Net-work here: https://talentnetwork.novartis.com/network
Baltimore, MD
Full Time
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Sr. Immunology Account Manager- Baltimore - Remote

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