Jun 16, 2022

Job Description

15 Petabyte of data hosted, 49 countries supported, 15000 servers and thousands of devices to connect locations and businesses.

The role is responsible for the implementation of identity and access service life cycle management, which includes service & technology life cycle management, architecture and innovation in close co-operation with Collaboration Strategy and Service Roadmaps as well as the strategy within Global IT Infrastructure.

Your responsibilities include, but are not limited to:
• Provides 3rd level technical support for all PKI related services (but not limited to):
Microsoft Active Directory Certificate Services (ADCS)
Entrust PKI, HSM, KMS, and other PKI and or encryption related applications
• Ensure day to day operations (i.e. performance monitoring, capacity management, event & security monitoring) of IAM infrastructure and that the necessary actions are taken
• Identifies and resolves problems that may impact daily operations.
• Provides support and assistance to customers to identify and resolve technical problems.
• Escalates issues / problems to other support organizations as necessary.
• Reviews and ensures compliance of technical operating instruction manuals, system documentation, work instructions, processes, standards and procedures.
• Performs technical analysis of work load, equipment loading, performance bottlenecks, and software changes and makes recommendations for improvements
• Execute change management activities as required and ensure adherence with ISRM Security and Compliance policies and procedures

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:
• University degree or relevant equivalent experience with 5+ years of experience with supporting PKI solutions
• Advanced technical experience (demonstrated) in at least 1 or more of the following PKI technologies:
o Microsoft Active Directory Certificate Services (ADCS) and related technologies
o Entrust PKI (optional)
• Basic understanding in related application development (Java, .NET and others)
• Experience in healthcare industry (GxP, FDA, CSV)
• Overall IT Security and Architecture background with experience supporting a globally spanned (international) environment
• Excellent understanding and knowledge of general IT infrastructure technology, systems and management processes and the ability to communicate IAM concepts to technical as well as nontechnical audiences.
• Experience with compliance and security requirements and their relationship to PKI

Why consider Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Hyderabad, AP
Information Technology
Full Time
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Assoc. Dir. Security Operations IAM - PKI

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