Jun 28, 2022

Job Description

15 Petabyte of data hosted, 49 countries supported, 15000 servers and thousands of devices to connect locations and businesses.

The role is responsible for the implementation of identity and access service life cycle management, which includes service & technology life cycle management, architecture and innovation in close co-operation with Collaboration Strategy and Service Roadmaps as well as the strategy within Global IT Infrastructure.

Your responsibilities include, but are not limited to:

• Oversees processes and resources delivering identity governance and access services, ensuring the coordination of these teams in overall planning activities, service delivery, and issue resolution.

• Oversees identity governance and access services offered to customers inside and outside of Novartis global IT Infrastructure.

• Supports that all global supporting components of the service, including any associated SLAs, OLAs and UCs are managed as an integrated service. Monitoring and ensuring SLA/OLA are achieved for service and/or portfolio.

• Supports and delivers overall continuous improvement, cost reduction and performance of the services.

• Performs service reviews, qualifications and self assessments to e.g. ensure conformance with service-, quality-, audit, compliance, security and SOX requirements and industry best practices (Inhouse Operations, Third Party Suppliers and external Service Providers).

• Get involved with Operations and/or engineering and/or development activities to ensure timely delivery of objectives. Assists with the planning, (with Architecture, and Governance) to establish the overall services and the services delivery roadmaps.

• Fixing of technical issues and providing and implementing solution. Get involved in Incident, Change and Problem Management.

• IAM service management including external Service provider management.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:
• University working and thinking level, degree in computer science or comparable education / experience with 10+ years of IT experience

• Excellent understanding of Identity and Access Management concepts.

• Operations, Engineering (L3) and development experience with Oracle Identity manager (OIM). Experience in Oracle Access Manager or Oracle Unified Directory is added advantage.

• Other knowledge like Active Directory, Safenet, Azure MFA or Cyberark is preferred.

• Experience in managing Operations of large Oracle Identity manager (OIM) deployments with Service provider.

• Experience with regulatory frameworks, such as SOX, GxP, or similar.

• Proven ability to run multiple projects, initiatives, and deliverables which involves service providers

• To be constantly strive for business excellence and improvement

Why consider Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Hyderabad, AP
Information Technology
Full Time
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