Jun 14, 2022

Job Description

2. Our 2025 ambition for Pharma ANZ is to transform the standard of care for twice as many patients twice as fast. If we want to achieve big for our patients we know we need to elevate the way we work which is how the Healthcare Network Partner role was born.

As Healthcare Network Partner you will take the lead in developing strategic, future-focused partnerships within the healthcare ecosystems creating value for the healthcare system, patients and Novartis. You will partner with a wide range of external partners developing a deep understanding of their needs and then co-create and implement solutions that deliver to our Vision 2025. Not only will your impact be felt externally, you will be instrumental in working with your internal colleagues such as Head of Customer Solutions, Brand Teams, Pre launch teams by understanding areas of strategic focus , tension points in the patient journey, feedback partner insights and develop solutions. This role is looking after NSW and Vic and can live in either state.

Your Responsibilities:
Build Ecosystem Value Creation plans through;
• Developing a deep understanding of key patient journeys (2+3+4) within the healthcare ecosystem.
• Building detailed stakeholder maps demonstrating in-depth understanding of partners’ needs, the connection between partners and the influence each partner has on the patient journey.
• Lead the development of the relationship between Novartis and key partners, coordinating the full breadth of Novartis expertise and capability to identify and deliver on the Ecosystem Value Creation plans. This includes collaboration with medical to identify and deliver “Executive Encounters” with key partners.

• Implement Ecosystem Value Creation plans through co-creating solutions that achieve the goal of healthcare system strengthening and delivering value for patients and Novartis.
• Must be driven by solving for partners needs and addressing pain points in the patient journey (see above)
• Developed in conjunction with partners, the Head of Healthcare Solution and other relevant internal stakeholders
• Develop measurement plan to assess solutions and drive continuous improvement.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:

To be successful in this role, you will bring:

• Customer-obsessed, partnership focus: Engages in a continuous learning journey with customers to identify current and future opportunities and insights.
• Influential Leadership: Engages, develops and leads high-performing cross-functional teams.
• Strategic Leadership: Take complexity, distils into a clear path forward and then communicates a compelling value stories based on strategy.
• Lead through ambiguity: Maintains ambition and drive to achieve results whilst working in an environment where the path towards these outcomes is often unclear.
• Innovative and Courageous: A visionary view that allows the development of transformative solutions that solve customer and patient needs
• Excellent knowledge of the healthcare eco-system, key stakeholders and the criteria that drive their decision process
• Broad experience in healthcare system, local health district or primary health networks
• Strategic and operational business to business (B2B) account management

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Market Access
Full Time
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Healthcare Network Partner - NSW/VIC

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