May 10, 2022

Job Description

$500 million! That’s the savings Sandoz has provided in just two years to the US healthcare system as a result of the successful adoption of one of our oncology supportive care biosimilar into clinical practice. Sandoz has eight biosimilar approved globally – including four in the US – and more than ten in the pipe-line. Biosimilar may enable more patients to access advanced biologic medicines earlier, and Sandoz has proven that biosimilar offer significant savings for overburdened health systems. We are looking for curious, innovative, driven people to help us get these products into the market. Maybe that’s you.


The role of the Manager, Field Force Operations will support the assigned sales team by designing and implementing Field Force Operations deliverables including measuring product access and sales performance, segmentation & targeting, account planning, incentive calculation, CRM system management & creating insights through market analytics. Track all relevant KPIs and sales performance in a standard manner and be able to comply with future requirements of the market.

Your responsibilities will include, but not limited to:
• Manage the Field Force Operations team or lead a key process/service within the team
• Setup infrastructure and systems in close alignment with other FFO team members (CRM, Analytics, Dashboards, Insights, etc.) and ensure high data quality and utilization
• Implement standardized Field Force Operations systems, tools, analytics, performance dashboards and quantitative and qualitative KPIs.
• Manage field force productivity and improve quality and transparency of resource allocation decision making by targeting and segmentation, territory design/alignment, Field force capacity planning, product allocation, call plan design and monitoring, account planning and customer acquisition strategies and actions plans, performance measurement monitoring and field force ROI analysis
• Maintenance of CRM system including data extraction and monitoring performance. Drive the systematic generation of insights and generating recommendations for the business
• Ensuring the compilation and monthly analysis of market data. Creation of ad hoc market, product and business analysis based on internal and external data
• Create presentations for the sales leadership team. Develop, upgrade and monitor field force incentive systems. Align strategic company and business unit objective with sales and promotions plans and incentives schemes. Support projects for the business unit that involve resource allocation (e.g. launch planning)


Diversity & Inclusion / EEO

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Minimum Requirements

What you’ll bring to the role:

What you’ll bring to the role:

Education: A Bachelor's Degree

• 3+ years relevant experience
• Commercial experience and/or leadership experience in Healthcare
• Data Management & Systems
• Sales in Healthcare/Pharma/related business
• Understanding of sales and commercial processes

What you’ll receive:
Competitive salary, annual bonus, long term incentive for select levels, health insurance, paid vacation/holidays, potential flexible working arrangements, employee recognition program, employee referral program

Why consider Sandoz?
Our number 1 priority is to pioneer patient access to better healthcare. We are a company
of firsts. 1st to develop an oral penicillin antibiotic. 1st to develop and launch biosimilars.
1st to launch an FDA-cleared digital therapeutic. And we never stop asking: how can we
continue to pioneer access in an ever-more digital and global world?
The answers come when curious, courageous and collaborative people are
empowered to ask new questions, make bold decisions and take smart risks.
Sandoz, a Novartis division, is a leader in generic and biosimilar medicines and a pioneer
in digital therapeutics.
Imagine what you could do at Sandoz!

Commitment to Diversity & Inclusion:
Sandoz, a Novartis company, embraces diversity, equal opportunity and inclusion. We are
committed to building diverse teams, representative of the patients and communities we serve,
and we strive to create an inclusive workplace that cultivates bold innovation through
collaboration, and empowers our people to unleash their full potential.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here:
We are Novartis. Join us and help us re-imagine medicine.

“This position will be located at the Princeton, NJ site and will not have the ability to be located remotely.
Princeton, NJ
Full Time
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Manager, Field Force Operations

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