May 09, 2022

Job Description

1,898,160 new cancer cases and 608,570 cancer deaths are projected to occur in the United States this year . Novartis Oncology is driven to help patients afflicted with this disease through innovative medicines that can help patient live longer and healthier. And while we’re proud of that, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are empowered to ask new questions, make bolder decisions and take smarter risks.

We are looking for Customer Engagement & Solutions Officer who will be responsible for driving and achieving the business objectives and growth, ensuring operational excellence, profitability and compliance by planning, co-creating and executing promotional digital programs aligned with the overall strategies and tactics in his/her assigned territory, brand/s, therapy area.

Your Responsibilities:
Your responsibilities include, but not limited to:
• Achieve growth, sales, market share and other KPI/ objectives aligned to digital and face to face strategies, plans and programs
• Facilitate sophisticated customer engagement capabilities (e.g. digital content building and customization)
• Select and customize digital content (e.g. RTE, LaunchPad, webinars) based on Marketing lead input on effectiveness.
• Continue to upskill and attend product trainings.
• Ensure timely execution of all planned digital and face to face programs.
• Work on the inclusion and maintenance of brand/s in the hospital formulary
• Analyze key account performance and formulate and execute plan to forge preferential partnership through using available technology and data
• Manage stakeholder networks in key accounts and extended networks when required

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Minimum Requirements

Minimum requirements
What you’ll bring to the role:
• Graduate of any 4-year course, preferably business and allied medical sciences from a reputable institution.
• With minimum 2-3 years extensive experience in pharmaceutical sales.
• Handling Specialty Products or Specialty MDs
• Lead in projects such as CME events
• Willing to cover Manila, Visayas and Mindanao Region

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Metro Manila
Full Time
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Customer Engagement & Solutions Officer

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