343292BR
Apr 20, 2022
Slovenia

Job Description

28,000 associates of more than 100 nationalities deliver high quality and affordable medicine on time, every time, safely and efficiently.

Your key responsibilities:
• Responsibility for the leadership of regions and for the management of resources.
• Ensuring optimum customer supply in the region.
• Responsibility for the management of situations occurred within own regions.
• Responsibility for reconciliation of needs for FDFs, and for the management of FDF inventories.
• Performing all the key Customer Supply Owner tasks for the assigned countries.
• Ensuring appropriate metrics for the measurement of the efficiency of achieving objectives related to the assigned region and individual.
• Participation in the identification of opportunities for improvement and conduct of supply process optimization activities.
• Implementation of and compliance with all the instructions and requirements for safety at work, environment and property protection.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

What you will bring to the role:
• University degree in natural sciences, technical sciences or economic & social sciences.
• 5 years of relevant working experience.
• Fluent in English.

You’ll receive
Competitive salary, Annual bonus, Flexible working schedule, tailored to your needs, possibility to work from home, Pension scheme, Employee Recognition Scheme, Sports Club Membership, employment at Top SI Employer, Learning and development opportunities.

We offer permanent employment, with 6 months of probation period.

You are kindly invited to submit your application in English language, including CV by 5th of May 2022.

Why Novartis?

769 million lives were touched by Novartis medicines in 2020, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse team's representative of the patients and communities we serve.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Novartis Technical Operations
NTO STRATEGY & OPERATIONS
Slovenia
Ljubljana
Technical Operations
Full Time
Regular
No
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343292BR

Head Region Customer Service (m/f/d)

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