May 04, 2022

Job Description

4 million Canadians have had a migraine. It is estimated that 14% of the world’s population have suffered from migraine at some point. This is a unique opportunity to join a customer centric team and to transform the customers experience by helping them provide optimal care to patients suffering from Migraine.

Your responsibilities include, but not limited to:
• Promote Novartis’ portfolio and services by providing the latest, relevant and authorized data, key messages & disease information to the right customer at the right time, to support HCP decision making & optimize patient outcomes in an ethical way.
• Leverage all available data sources to create, dynamically prioritize and adapt relevant territory and customer engagement plans.
• Maintain a deep and current knowledge of industry, therapeutic area, competitor and buyer dynamics and focus effort on priority customer opportunities
• Leverage advanced customer engagement skills to deliver high quality customer interactions and maximize customer experience for the benefit of patients.
• Behave ethically, comply with regulatory requirements and adhere to Novartis values and behaviours.

The territory includes Kingston, Ottawa, Gatineau and the Atlantic provinces.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Minimum Requirements

What you’ll bring to the role:
• A Bachelor degree in any area of study.
• Sales foundational knowledge (healthcare, disease, product, competition), account management / negotiation skills with an omni channel customer approach (knowledge/platform skills) and customer experience management & stakeholder engagement (internal /external).
• Excellence in execution, communication and advanced interaction skills (verbal, non-verbal, influencing and objection handling, conflict resolution).
• Solid understanding of field force operation & execution and business insights (including technical platform, analytics, & structured thinking).
• High level of resilience and interpersonal savvy.
• Strong desire for continuous active learning.
• Bilingual: French and English.

Find out more about Novartis Canada: https://www.novartis.ca/

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
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