Mar 30, 2022

Job Description

Key Account Manager, Neurology, Silesia and Opole area, Poland

180! Our products are available in so many countries. We mark our presence in Poland at almost every stage of a medicine's life - from clinical research, through production, to providing medicines to patients and the latest medical knowledge to doctors.

Your key responsibilities:

• Driving promotion and development in the designated accounts to reach commercial goals. Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
• Establish and develop long-term relationships with key customers. Acquire a detailed understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.
• Lead the preparation of strategies and individual tactical plans and to give strategic feedback in terms of analysis, future potential and key programs required for the accounts.
• Analyze market situation including competitive intelligence activities on key accounts & key competitors.
• Coordinate customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans.
• Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
• Responsible for establishing and implementing a business plan for the accounts
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.

Diversity & Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

From the candidate we require:

• A minimum 3 years of experience in the hospital market/drug program
• Life sciences Degree
• Results oriented person
• Driving license B and willingness to travel
• High level of personal integrity and ethics in action
• Proactivity, readiness to define plans and operational goals, commitment, regularity in action, effective communication and cross-functional cooperation
• High level of independence and creativity
• Entrepreneurial spirit and willingness to develop further

Desirable requirements:
• Neurology area knowledge will be an advantage
• Communicative English level will be a plus

Why consider Novartis?
799 million. That’s how many lives our products touched in 2019. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!

Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.

Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Full Time
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Key Account Manager, Neurology, Silesia and Opole area

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